The UPS Store

Had 17 lb pkg to be weighed, wrapped and shipped. Employees could not have been more helpful and kind!
Appreciated Customer Service...great team!!

I came in 15mins before closing. Matthew made me feel welcome, he was so kind and helpful. I really appreciate your help today 🙏🏽

My pkgs get to their destinations, and I can track them as they are moving through the system.

I love this particular store, so much so that I will drive out of my way to use their services . They are always super nice and so helpful. They help me figure out , whatever I am working, without judgment. I have never been disappointed here .

Ethan was amazing! So helpful with my Amazon return. Best service for shipping!!

This is the only UPS store I will go to. Everyone is always so friendly and helpful.

I don’t use this UPS much but I wanted to call out Joe at this location, great and fast customer service! I had some returns and printed the QR codes too big to scan, & he handled the issue like it wasn’t even a problem.

Best UPS store in the area and amazing friendly staff!!

Fast,easy transactions with helpful and polite staff

Customer service is alive and well at The UPS Store on Gainsborough Square in Chesapeake, VA! Jennifer went above and beyond to make sure that I got all of the help that I needed. She was professional knowledgeable, patient, and helpful. She helped me with Notary service as well as typing and printing out a document that I needed help with.

This location is great. Always helpful. Rarely a wait

Staff was polite. Waited maybe three minutes. There was a short line, but they had three employees working the counters. I was dropping off two items that were returns and one had to be packaged by them. Be careful of using Google Maps for directions to this place. The directions led me to the rear of the building.

I love my UPS Store In Gainsborough Square! Joe knows me by name and by box number. He has my packages coming from the back before I even get to the counter! The entire staff is friendly and helpful! Although I have a mailbox at my apartment and packages can be dropped off at the leasing office, I prefer to get my mail/packages sent to this UPS store because I love their customer service! ❤

I happened to go at a very busy time, a few ppl went in right before me, some already in line, and I expected to be in line awhile but the employees were very fast and efficient and I was probably in line about a minute, it was quick and easy and I was so grateful because I was in a rush.

I walked into the store today to take care of some personal business and I was greeted with a smile by Kayla. She was very genuine, informative, and knowledgeable with the entire process. Kayla helped me a lot and went above and beyond to make my experience excellent! I would definitely be coming back to this UPS Store for all of my future needs and I will recommend this location and Kayla to anyone! Thank you Kayla you deserve a promotion!

Joe was patient and courteous with me, trying to get a mailing label for my return. After working at home, the frustration was more than I can say, he did an excellent job and we got a return label in a matter of minutes.. Kudos, Joe

I would like to Thank the Manager Jessica for her excellent job setting up my flyers and my Art Brochure Simply Richard they are awesome. I thank you Jessica for your support for Artist like me with their Journey. Blessed your Heart Jessica and the whole Staff . Take care and God bless you and your family always. To the entire staff and the owner of the UPS store Gainsborough Square. God bless and more prosper and more power in your business.

Great service with good prices. I went during lunch and was seen very quickly. They employees answered all my questions.

Jessica @ the UPS Store on Battlefiled BLVD Gainsborough Square is the ABSOLUTE BEST !!!! .. She helped me on Monday with a project and again today for another project. The entire staff are wonderful, pleasant people who go out of their way to help you accomplish your printing, copying and shipping needs. HIGHLY RECOMMENDED !!!

They work VERY HARD and I have loved working with them all of these years. They know how to handle large crowds and maintain an extreme amount of professionalism. Great place to do your shipping and getting things notarized.