American Eagle Store

Everyone is always so friendly whenever I walk in and I am always greeted the second I enter. The associates are very knowledgeable about their product and if they do not have the answer, they will let you know and try to figure it out by asking someone else, like their manager Kaikah, I appreciate how much she knows about the products and what's in store. The atmosphere there is very calming and the store is always so so clean. I used to come here prior to the new management and I always kinda felt mean girl vibes but coming in now, it's super welcoming. Kaikah let me know of any deals going on, and showed me where to find the product and all. I came in to purchased a hoodie here for my husband and some jeans for me. My husband wanted a specific all white hoodie and Kaikah went above and beyond to help us find one, ensuring that it was the correct size for him too. When I was searching for jeans, Kaikah ensured to let me know I could try them on, I swear I tried on a lot of jeans, but in the end, I appreciated that she let me know I could try them on so I wasn't just walking out of the store hoping the jeans looked good on me or that they fit. Highly recommended.

My granddaughter rides horses and needs a strong pair of jeans! Went to several stores but the American Eagle at tacoma mall had exactly what we were looking for! She is 10 years old and most stores don't have her CORRECT size. American Eagle helped us and I will recommend them to everyone! You guys rock!

I came in looking for jeans not knowing what size to try. Felt very welcomed and got a ton of help finding what I needed. They didn't have the exact thing I needed in store sadly, but they were absolutely lovely.

Ashley helped me today. I came in looking for a very specific type of denim jeans. She was very knowledgeable on the merchandise and gave me lots of options. Great customer service!

great staff especially the store manger, she is such a great help.

this store has amazing customer service. ask for the store manager Kaikah, she is so informative and helpful! definitely recommend the store.

I love their pants! I'm a 6 foot tall woman, its very hard to find pants long enough for me and that stay that way after I wash them. American Eagle has got me covered though. Plus they have deep pockets!

I haven’t shopped at American Eagle in a while. I was in the area of the south hill mall. So I went in and thought I’d take a look at their jeans. They were very helpful and polite. It was very clean in there and I will definitely come back. They also honor military :). Check em out !

Looked for the jeans I was wanting to buy through the entire mall and its stores; nothing found! Walked into American Eagle, not only the one I was seeking, but tens of other very highly quality products for absolutely reasonable prices! Loved it!

Absolutely the best customer service at this location. All the employees are so helpful.

great store. amazing staff.

Kaikah and Lexi were so helpful!!!!!!!

Great management !

Customer service was great

Love the Jean's

I dont like this stuff

Clean and quiet

Great customer service 👍