Cricket Wireless Authorized Retailer

Rob was wonderful. He took the time to hear my concerns of transferring my number to my own account and told me the best option. When I misunderstood something he went over everything with patience and his positivity was contagious. In addition he made sure I was completly satisfied with Cricket and I told him it was above the rest for its reliability and once again its service. I will suggest anyone looking for the best overall network, price, and service go to Cricket. Thanks Rob. You made me a believer I have the best provider out there. Cricket thanks for hiring the best...now give the boy a raise or promotion he deserves it!

Rob was an outstanding manager. Helped me with my purchase and walked me through step by step. He deserves to be where he’s at with his position. He got me approved for EBB and saved me $55 and couldn’t be happier.

I went to this store on New Year’s Eve and Kathy provided an excellent experience. I needed help setting up a mifi with a device that I had already purchased. She went above and beyond to help me, and was even willing to FaceTime with my friend that had done the same setup before. Although it was a confusing, unclear process, Kathy was eager to find a solution and ensure that I was taken care of. It’s rare to see this kind of customer service, and was a very welcomed surprise as I was dreading it. My same friend went to a Cricket store in the Bay Area and said that the staff was unwilling and unmotivated to help. My experience at the Carson City store was completely different, and I am extremely grateful for Kathy’s help, just a few minutes before her shift ended. I am so impressed, and very grateful for this incredible customer service.

Aiden was a great people person. They take the time to explain and answer questions. I had a great time!

Katherine is absolutely amazing! She went above and beyond to make sure my issues were resolved. I highly recommend coming to this store for any issues or concerns. Incredible customer services

Kathy was SO fabulous!! She was kind energetic and more than helpful. She went above and beyond what was expected. I will bringing all my Cricket business back to her. Thank you for being amazing!

Rob was very friendly and helpful! Saved me a lot of money, including $50 off my monthly service with a program I knew nothing about! Highly recommended!

Excellent customer service from Rob. Friendly, very knowledgeable and patient. Made sure that we got the right plan for our needs. I highly recommend this store !

Katherine went above and beyond in answering all of my questions and was very patient with me. By far the best customer service I have received! I will be recommending friends and family to her specifically.

Rob and alex did an amazing job, they were patient and helpful the whole time even though one was in training. I recommend this store.

Had a great experience, the people were extremely helpful and nice even though the store was busy. I would definitely recommend this store to anyone seeking Cricket service. I had all my questions answered, very clean store, and overall great place.

Carla really made the difference I went in with a problem and came out with a beautiful new phone that I absolutely love I was a bit to handle because it was hot out but the girls stayed with it and I was so happy that the manager was so helpful really had a good experience and I recommend this Cricket store in Carson City to anyone who's in the area ask for the manager she was really great!!

Needed to transfer over service. Robert was very kind, helpful and knowledgeable. Explained things very clearly and made the process quick and easy.

Just switched to cricket from boost... Way happy with my plan, what i paid for 2 new phones and on top of that, Christian was so helpful and awesome, probably the best phone company employee ive ever dealt with.

Super nice employees, they made sure I had everything I needed. Old carrier service was awful. So glad to be with a reliable carrier now.

The guys work hard here to solve whatever problem you have.. super appreciative of all of em and their hard work... No phone shop in Carson is even close.

Outstanding and professional level of customer service. Very accommodating and willing to go the extra mile to ensure customer satisfaction.

Charles is extremely knowledgeable and honest to all customers, I have been with cricket 5 years and love this location.

Every transaction I needed was taken care of in a timely and efficient manner and I highly recommend the services provided by Charles at this store

I had a wonderful experience. It was a very quick and pleasant experience to upgrade my phone. Highly recommend Cricket Wireless