The UPS Store

Wonderful customer service from Ky! He was very attentive and helpful. I had a return and unfortunately my printer was not working but he kindly helped me through the entire process of printing it at their location and processing the return. 10/10 customer service. Will definitely come to this location again for all my UPS needs

Mariah was extremely helpful and professional.She demonstrated patience and was very knowledgeable in helping me to complete my return process. Despite the that could provide all the answers she needed. She went over and above. Great customer service

I had not been looking forward to going to UPS to have some packages delivered across the country for the holidays, figuring it would be a crazy madhouse. BOY WAS I PLEASANTLY SURPRISED! Tamara and Jen were minding the counter the morning I arrived and were simply amazing! Tamara took me thru the process in no time and both of them were SO pleasant and up-beat that it actually made the rest of my day so much more enjoyable. Best customer service and good old fashioned human interaction I've had the joy to experience in quite some time!

Very easy returns and professional staff. Mariah is very helpful with making the process smooth. She offered to help beyond her duties and I really appreciate her efforts. The store is always clean and organized. Efficient service and a welcoming atmosphere.

I really appreciate Andrew. You’re very lots of help UPS very good store on Gratiot and 21 mile Road love the store

Ky helped me today and he was amazing!! He made the process so easy to return my packages! Would definitely recommend this store and him to anyone!

Easy to work with and Andrew was very patient as I emailed my label over to print and return an item.
Have used this store many times and always great customer service!

Always come to this location. Placed an Amazon return and didn't want to use my card for the dollar, so she was very helpful and let me know of this google review, and the dollar charge was waived:) Mariah was awsome!

I love this particular location. Great customer service. Ky was a great help and willing to go over and beyond to assist me, I actually learn something new. Thanks again Ky for your great customer service.

Ky was wonderful young man. Respectful personable
Patient and after yet another horrible day made me feel like I have a reason to keep smiling tonight ! Other employees were all very kind as well! I always love coming to this location !

Thé service is always amazing when I come in. They are always excited to help me get what came to get some accomplished. Mariah stood out with her friendliness and was provided excellent service

Great staff!! Tamara was very helpful and fast! She helped me get everything I needed with my return. I’ll definitely be back at this location.

I come to this ups store for all my returns and shipping! The staff is really helpful especially Mariah! She’s makes mailing things really easy

Ky was awesome at this location! Did a great job and got us taken care of right away and addressed all of our concerns. He’s a great employee and a reason why I’ll definitely be back to this location!! Thank you Ky!!

Ky was extremely nice and didn’t charge me for return fee! Super easy process. He explained everything to me in detail! Thank you! Will be back soon:)

These hardworking employees were so polite and friendly - I was nice to see this still exists !!!

Mark was very helpful in sending all of my packages back to Amazon and was very patient as I juggled multiple accounts and getting everything all set!

I stopped at this UPS location to next day air a business related package, after getting off work and picking my son up from his grandmothers home. During my transaction, my son showed early signs of a seizure with being nauseous and light headed. Mariah and her coworkers immediately jumped into action with paper towels, clorox wipes, and a trash can to help. They also offered water and a chair for my son to sit down and collect himself after the incident. I appreciate Mariah and her coworkers for being supportive and going above and beyond for me and my son. They deserve a raise!

Thank you Jenifer at UPS Chesterfield MI!! She was so helpful at finding the best way to get homemade cookies and treats to my son in Tucson AZ. She shared her special mom story with me about her son in North Dakota. I always use this UPS store and truly appreciate how friendly and professional the staff is to customers.

Excellent service, convenient location. Wasn't sure how to return an item from Amazon. Mariah was a delight. She made everything simple! Thanks!