Dobbs Tire & Auto Centers Ellisville

Very friendly staff and nice waiting room. Easy to make appointment and they got me in asap. A different auto shop told me it would be $200 to change headlight and Dobbs took care of me in 35 minutes for $55.

This place is my new go-to. David and the whole crew (regretfully for the life of me cannot remember their names) were all great. Very helpful, great attitude and energy, quick service, great communication, customer service for days, great pricing, clean guest waiting area... i could go on for another page, but it comes down to being a very highly recommended location.

I HIGHLY recommend this Dobbs. I went in for a 10 AM emissions testing appointment on a Saturday only to find out that the appointment was for a different Saturday. They were so incredibly nice and they got me in anyway. Even though they were clearly super busy, with the parking lot completely full. I sincerely appreciate the courtesy I was shown.

On my road trip my brakes went out. Dobbs was recommended by everybody in the neighborhood. Thanks for them fixing my brakes. I was then able to contine my trip down Route 66.

Uuuummmm!!

We just had an exceptional customer service experience at Dobbs in Ellisville!

My husband, Grant was at Home Depot with our almost 2 year old daughter when my car wouldn’t start. We were going to call roadside assistance to tow my car to the shop and I called the shop to ask if it was ok if we tow it there and I mentioned that my daughter and husband were stuck at Home Depot and she said “hold on a sec” and she came right back and said “we don’t usually do this but since there are kids involved and it’s hot, that’s scary!” She said “I’m just going to send someone to him and see if they can get it to start - give us 5 minutes.”

They went RIGHT away and got it started and got my car to the shop….

AND they drove Grant and Elin home!!! 🤯🤯🤯

VERY impressive and prompt service!

My husband and I needed four all-weather tires and an alignment asap on one of our vehicles. We called around to about five places and every other shop was rude, had super booked up schedules, etc. I called here on Saturday and Brandon, who is one of the best managers I’ve ever had the pleasure of doing business with in the auto industry (I’ve owned several cars at this point) sold me on some Goodyears and by Tuesday afternoon we were rolling out in what feels like a brand new car now. Brandon broke down all the warranty stipulations and was upfront with all of the pricing. Brittany was also awesome with updates and communicating promptly when the ordered tires came into the shop. Logistically, it was very easy to work with this shop. Brandon and Brittany both deserve raises! Please take care of them and your wonderful team. With their retention, we will happily drive a little further to spend our money here with Dobbs Ellisville. As consumers, we have choices on how and where we spend our hard earned money and this situation restored my hope that EXCELLENT customer service still exists. And it DEFINITELY is a top decision maker in where we choose to take our business. Thanks again for the wonderful experience.

My husband had a late morning appointment in Creve Coeur, Missouri. Our plan was to have lunch and visit with our daughter before driving back to Illinois.

We were almost to her house when I noticed a warning on the dash "Tire Pressures Low."

Three days earlier this same warning had appeared... then there was a bump on the pavement...then a wobble...and as I stopped on the shoulder of a busy highway the driver's side front tire went sailing past the car and up the grassy hillside.

A new tire had been installed the next day. And now that same warning was back...and there seemed to be a wobble.

My daughter said there was a Dobbs near her, gave us directions and said she'd meet us there.

Hazard lights on, moving at a crawl, afraid that the tire was going to come off the rim again, we arrived at Dobbs Ellisville, with me in near panic.

From the moment I walked in and explained my problem to Karrie Sirota I knew we were in good hands. Karrie listened, immediately understood and took prompt action to have someone look at my car. She was warm and welcoming as well as being professional and capable. Brandon Hausler, Retail Sales Manager, was the one who first looked at my car. His initial look found no obvious issues with any of the tires. But he didn't stop there. He and the Dobbs Ellisville staff went on to check all the tire pressures, aired all the tires to factory specs, tightened all the lug nuts, looked at the underside of the car to see if the earlier tire incident had caused any damage, and checked the alignment. His thoroughness was impressive. He kept us informed throughout and recapped his findings when they were done. The newly installed tire had several pounds more air pressure than the other three tires. Also, the car was somewhat out of alignment, which could have occurred when the tire came off the rim. Both would make a difference in how the car felt driving. The alignment did not have to be immediately corrected, but should be done some time in the fairly near future.
I opted to have them do the alignment that afternoon. The price was fair and they could complete the work while we had lunch with our daughter.

The work was completed as promised. With peace of mind we picked up the car and headed for home. There was a definite difference in how the car felt to drive. Now it was smooth and straight again. To top off the great experience we'd already had at Dobbs Ellisville, Brandon went that step further and called later that afternoon to make sure we had arrived home safely and that there were no issues with the car.

Superior service, professional staff, reasonable prices and being treated like family - that's my Dobbs Ellisville experience. I wholeheartedly recommend them.

Service guys were awesome. I had a unique issue with child’s jacket wedged in my brake calibers! Fixed everything in one day.

Kudos to Dobbs in Ellisville. The staff went above and beyond to do a simple emissions test on my car. They worked around my situation to complete the job quickly. The staff cares about their customers and each other. Everyone works together to get the job done. You can tell that they take pride in doing a good job! I’ll be back!

I had a screw in my tire and they got me in right away and had it fixed within a couple hours. They were very kind and helpful. Brittany is wonderful. She was very patient and gave me a shuttle ride home and back. One of the best customer service experiences I've ever had.

I highly recommend this Dobbs location! I have needed to utilize them three times in the past six months and all three times they have provided exceptional service and quality work! I am new to the area, and it was very refreshing to work with a company that doesn’t treat me different for being a woman And not knowing a lot about cars! You won’t be disappointed with this business.

Brandon at Dobbs Ellisville is such a rockstar! He is punctual with call backs, honest and fair about what was wrong with my vehicle, and worked so hard to find the real issue of my car. He didn’t try to add extra things that on and only did what my car needed. He is phenomenal and I will be coming back to Dobbs for all 4 of my vehicles because I know I can count on his honesty and hard work. I highly recommend working with him, he took such good care of my daughter’s car. Thank you!

Travelled to St Louis from out of state for the holidays and had a slow leak in one of my tires. Dobbs was able to diagnose the issue and made good recommendations. Unfortunately I had to leave the state before the repairs could be completed but I would highly recommend this location. The staff were very knowledgeable and friendly and even topped off my air. Great service!

Dobbs Ellisville was able to get me right in after my battery needed a jump at the grocery store. I also was able to get a few other services and new tires. They truly are a full service shop and can save you money over dealer services. They also picked me up from home so I could pick up my car. So happy!!

I had the unfortunate experience of a dead battery this morning. I knew a new one was installed this past March . Called the store . Brandon the Sales Manager drove to our house and used their jump pack. I drove to the site and they replaced the bad battery. Service is always outstanding. Also, there are so upsale tactics used. Straight forward.

Everyone was so friendly! They let me know what was going on with my car and what was recommended. Did not pressure me to purchase anything. Brittany was outstanding and very knowledgeable. She made me feel welcome and appreciated. I will definitely be bring all my vehicles back to this location.

I appreciate my experience with Dobbs! Staff was helpful, knowledgeable and assisted me with all my needs and concerns. Staff was honest about timing of the repair and the cost was reasonable. It is refreshing to have people care about what they do, take pride in their job and give outstanding customer service. Thank you Dobb’s!!!

I stopped by to get a slow leak fixed, and they repaired it within 45 minutes and covered it under warranty. The manager was friendly and professional. This was by far one of the best customer service experiences I've had in a very long time.

Excellent experience. I received great customer service from James and Brandon helping me out with getting new tires. They made it quick and easy. I’ll be using them again for any of my auto needs.

Great service, Excellent Staff was willing to stay a few minutes later to finish my car! It’s very hard to find service like that anymore!