Walgreens

I had elective surgery today and my friend went to pick up my prescription for me. Initially we were told the medication would be $65. I recently changed jobs and lost my prescription medication benefits.

Rachel took her time and searched GoodRx for us. Rachel was able to save me over 50% on the medication and I am thankful she used her expertise to help me.

Walgreens Photo center.. I ordered 4 of my pics on canvas. 3 turned out great for some reason the 4th did not look at all like the picture. The gal at the counter was extremely helpful and friendly. She helped me reordered that canvas at no charge. Picked up today and it looks great.

My husband broke his bottle of insulin while in St. Louis for a transplant evaluation. The pharmacist Kristina went above and beyond in helping us deal with our insurance and with our local Walgreens which was having computer issues . It was very much appreciated and saved us from trying to figure out how to get insulin from our home town 3 hours away.

I bought some merchandise at your store. I was missing something I bought when I got home. I thought the checkout clerk had not given me what I bought. I checked around the seat of my car. No sign of it. I called the store and the clerk was certain she had given me what I bought. She asked me to come back to the store anyway. By the time I went to the store, the checkout clerk had gone home. The manager gave me the item I thought was missing. I thanked him and I left.
Upon my return, I checked the other side of the car - and sure enough, the missing item was there!

I went back to the store and returned the item. I mentioned to the store manager that the checkout clerk was right, I was wrong and that he was gracious.

They did not question me and gave me the item that I thought was missing. I was the one who was wrong. Customers can be wrong. Their graciousness surely makes me very happy.

To the store manager and the checkout clerk - please accept my apologies.

Thanks very much

Nice staff and had what I needed!!

I can’t say anything about the pharmacy, but the front cashier David provided the best customer service!

Staff is always so friendly and helpful!!

Always helpful. Friendly employees. Clinic is professional

Always have excellent staff.

Nice staff.

Great experience with the take car clinic very nice staff. Reminds me of what a pharmacy use to be like, back in the good old days.

Good rewards program.

I have been a customer of this pharmacy for last 8 years. Usually they are nice and helpful. Today, when I went to pick up my medicine from the drive-through , the girl in the pharmacy rolled her eyes for at least 7 times. She was new , kept on rolling her eyes and was rude.

Somewhat decent people at pharmacy but very inefficient and slow. This pharmacy needs to learn how to answer their phones without putting people on hold for 30 god-damn minutes for a simple medication with 2 callers ahead. I have gone here to get my prescription refilled and the service has gotten much worse. Waiting in line for 15 minutes only to be told that insurance denied it or that I need to come back since they don't have it in stock or they still need it to be refilled is the true hallmark of incompetence

Had a 10 AM appointment for Covid shots we made a week ago. They want you there ten minutes early. They took a walk in before us. NO APPOINTMENT!!! So it was 10:20 before we got our 10AM shots. Why make an appointment?