Rothy’s Westside Provisions

David was incredibly wonderful and helpful! Color selection was limited but David took the time to assist me in trying on various styles, even recommending some I hadn't considered. He's very knowledgeable about the products and Rothys in general. Thanks for a great visit!

This place was SLAMMED when I went in there. A couple of the customers were rude. The staff were all cool and handled it. Kristin was awesome and even convinced me I needed purple shoes. We’ll see if they stay in the lineup, but I’ll keep an open mind. On Rothy’s: I love them. I have 5 or 6 pairs already. They are comfortable and easy to clean. I do get a different liner and add it to theirs because I think the shoes are a little hard. But that’s all. I love them like a fat kid loves cake.

I stopped by the Westside Provisions for donuts but as a Rothy lover decided to pop into the store. Immediately upon entering I was complimented on the current Rothy’s I was wearing, and Q and Alvin were so kind and attentive as I looked around.

Found another perfect pair in an excellent color (red malbec) and was so excited about them i decided to wear them out the store! Great experience and will totally be coming back

My friend and I received excellent guest service by Erika and Kristin. Erika assisted me with an exchange of shoes I bought online. She made the process seamless and was very helpful in making sure she ordered the right size and colors I preferred to shipped to my home.

Kristin graciously helped my friend with a return without any issues. Also, it was Mother’s Day and they greeted us with a single rose. It was very sweet.

We were very impressed how personable they were and treated us like valued guests. Thank you Erika and Kristin. Blessings to you both.

Their employee Kristen was super helpful, honestly all around amazing! She managed to deal with 6 other people all on her own but still made me feel valued and comfortable. I walked out with the perfect pair of shoes. Definitely a store I would return to!

Just purchased a pair today! Excellent EXCELLENT customer service, the whole atmosphere is also very inviting. Sad they didn’t have the wide range of colors in the store but the associate was able to help me order one and have them shipped to my place! The associate, shame i forgot to get her name, she helped me trying on different styles of shoes, she was very informative and made the experience in the store very enjoyable. Will be back!

Really great store and the guy who helped me figure out my size today eat just phenomenal! I hate that I forgot to ask his name but he was so kind and so helpful, yet didn't pressure me to buy in store at all! He was wearing white shoes, that's what I remember. Would go back just for his customer service!

Shabre was very professional and helpful when I went in for a pair of shoes! She kindly (and patiently) proactively provided me with various shoes to try on to ensure that I found the right pair for ideal fit and comfort.

Great service. Staff was so friendly and helpful!

Excellent customer service and the salesperson provided me with a great education on the product and brand. I will be back!

Very pleasant experience. The team member was very helpful in determining which size I needed.

Love Love my Points!! So comfortable and breathable!

So glad to have a brick and mortar store in the neighborhood. Love everything about the store and staff was awesome!

Great staff so helpful in finding the right size and evaluating fit!

This isn’t your typical retail shoe store. It’s not only minimalist, the service is minimal as well. I don’t ever feel comfortable stepping in any of the Rothy’s retail store as they just stare at you. Not sure what the objective is, but it sure feels cold not cozy.

I love Rothy’s and I was super excited to see an actual store in Atlanta…but when I visited today, I was quite disappointed. I expected to see the beautiful rainbow of colors and patterns that I’ve grown to love from Rothy’s, but what I actually saw was a sea of boring brown, tan, black, etc. :( I guess I’ll stick to online shopping from Rothy’s. But the staff was great! They were very friendly and warm :)

I am a huge Rothy’s fan and was disappointed by my visit here this weekend. The store was uncomfortably warm and most of the employees did not know much about the shoes. One employee wasn’t even wearing Rothy’s. Does not hold up to the other stores

They were rude to my husband when he bought me a gift card, were rude to me when I went in to spend the gift card and ask about shoe care, and closed early when I tried to go make a return. Your better off ordering online.

Every time I come here there seems to be another issue on top of the last. Doesn’t seem to be run well, very disappointed. Fix your AC.