Verizon

Steven did areally super job fixing my new phone I will be back

Xavier at the West Point, Va location provided me the most pleasant, professional, and phenomenal customer service I have ever recieved in purchasing a new cell phone/phone service. Nothing was pressured and no hidden fees. Xavier listened to my needs, my budget and he got straight to the product and plan that would best suit me.

Steven helped me set up auto pay

Xavier spent over an hour supporting us to activate a new phone and iPad purchased in Pennsylvania. Really appreciate the time, attention and professionalism he gave to us. Really fantastic customer support!

Steven helped set up my phone

Steven helped me with my bill payment

Steven helped set up my phone! It was a great experience!Steven was a wonderful help to this not phone savvy person! Glad to know he gives a smalltown comforts in today's world! Very courteous and kind!

Steve was so very helpful! Steven kept my phone in store all day to do the iCloud backup so I could get all the info from my old iPhone to my new iPhone. He had a smile on his face the whole time transferring my 5700 photos! He’s awesome!
I loved our conversations while I waited later when I came back!

Andrew was so helpful getting my mother get set up with a new phone. Great customer service! We have also worked with Xavier in the store and he is wonderful as well. Both of these employees are knowledgeable along with being patient and kind. Lucky to have them in your store.

My sister went to the Verizon store in west point looking for new phones .we spoke to steve he was very friendly and helpful. He did everything to get us the best deal on phones.so if your look for a new phone go see steve .

Steve was great, I really enjoyed him working with me, I will tell all of my friends to see him in west point at the Verizon store, it they need any help, Thanks Verizon for my new Samsung Galaxy Note 10+ 5g.

I came into the store seeking help with my iPhone, he willing helped me work out the issues I was having. Steven was such a great help and did it with grace. Highly recommend this place.

Ashley was super helpful today! We went in to upgrade my dad’s ancient phone. She was so patient and helpful. She was able to transfer everything and guide us through the process! Even with a wi-fi outage, she was persistent, calm, and very patient. Thanks for a great experience 🤗

We had a wonderful time dealing with Steven during our transaction!! He's a fantastic salesman with a great personality and hilarious sense of humor.

Xavier rocks. He was instructive and patient with me as I checked on other deals elsewhere over a two-week time frame. I was pleased with the extra time he took to answer all my questions and ensure I felt good about my decision to buy. I'll be back when it's time to upgrade!

Xavier was extremely helpful in transferring my phone number. I had been waiting for days and he quickly solved the issue. I recently switched from Tmobile. Thank you for the quick, professional and friendly service! So glad I switched!

Andrew was very professional and polite. He helped me set up my new phone and recommend a better plan at the same cost as my current plan. Best experience I’ve had in a Verizon store.

Andrew is awesome! My phone would not work! Only had a little dead Droid bot come up. No one knew how to fix it. In less than five minutes he worked magic!

Andrew Taylor was fantastic! Very helpful and so polite! Very pleased with my purchase of an Apple iPhone 13 Pro Max!!! Thanks to Andrew!

Xavier was amazing! He helped me get a new phone and help pick out the best deal! Was super patient and wonderful to chat with!!!!