Hot Topic

Crazy deals. Bought a SOAD shirt (toxicity!) that was on backorder online during the labor day 30% off sale then got rewarded with a 25% off anything I bought in store (and it applied to the whole purchase!) So I saved 8 bucks on another SOAD shirt (mezmerize) and a wallet chain I was thinking of getting during a previous visit. Staff is super friendly (Chris and Jack) and the store is ready for Halloween this time of year. Always a great experience coming to this store.

UPDATE:
Had an online order shirt not fit (sizing error in manufacturing) properly and was able to get a refund/exchange combo super fast today. Kody helped me out with that and said the new/replacement shirt can be shipped free to my house! Was very helpful, plus I got the exchanged item the same price I paid for the previous online order shirt. Customer service is god tier here! Thanks Chris/Jack/Kody!

Hot topic has trending merchandise. I always get the best Harry Potter stuff from Hot topic.
From car fresheners to funko pop. From wallets to costumes. They have everything. They keep posting deals like hot cash, buy two get two free which makes all merchandise pretty affordable. This is a place for everyone.

Very friendly service and a great selection of items from anime, rock shirts and everything in-between!

Agh I love everything about this store!! Here is a collection of things I got plus a bonus outfit pic.

Edit: Don't mind the one from Claire's I Don't know how to delete it

Always fun shopping here, the staff is so personable and quick to help, inform of deals, and answer questions

I called to check if they had a specific T-shirt in stock. Chris picked up the phone he searched for the item and said they didn’t have it in store but he went above and beyond to check nearby stores that had the T-shirt AND the sizes available, on top of that he gave me the phone numbers for each store that had it. I called 2 other Hot Topics and none of them actually took the time to help me find my item. Chris gave outstanding customer service I very much appreciate it.

Very helpful staff. Lots of anime t shirts, somewhat of a band t shirt selection. Again, very very helpful staff. I didnt hardly have to look, the very nice girl came over, answered all my questions, even looked up options online and told me how long it would take for delivery.

Super nice employees! I came into this store first and then left to another (Justice) and the customer service there was awful. So I wanted to make sure to give Hot Topic 5 stars!

Also they have great stuff.

Great manager. She's bomb. I don't remember her name but shes Asian. Keep up the great work. Sorry we were late to Iron Maiden we would have stuck around to talk.

I had to come into the store to deal with a customer service issue with a sister company (the sister company directed me via email to come in to return some merchandise). Seung was very helpful with the issue, and went above and beyond to try and assist us. The store was very busy, but the staff was doing an amazing job trying to keep the store efficient while dealing with Covid occupancy protocols.

the lady who attended me today was so nice, kind, and helpful. she helped me pick the correct size skirt and also helped me pair it. i ended up buying the outfit and it looked great! definitely recommend coming here.

Love the staff here. They are always incredibly friendly, helpful, and knowledgeable of the merchandise. Huge selection of novelties, shirts (rock, alternative, metal, TV, movies, etc), and memorabilia for people who might characterize themselves as alternative, geeky, nerdy, edgy, trending, or just plain outside the status quo. Funko Pops, collectibles, buttons, pins, patches, jewelry, backpacks, and lots more.

Super friendly and helpful staff. Was greeted by 3 separate staff in 15 minutes in the store. All were very friendly and not at all pushy. A great experience.

Fantastic. Just wonderful staff goes out of their way to go above and beyond in all that they do and just perfection highly recommended.

There is currently a limit on how many customers are allowed to be in the store at one time, so be prepared to wait in line if you go at prime times (weekend evenings specifically). Customer service here is consistently good, and they have decent sales quite frequently.

all of the ladies at this location are so lovely. they remember me and know what i like, and are always excited to talk about K-pop with me or whatever nerdy thing im looking for that day. may they all receive raises! 💜✨💀

We went in looking for a specific shirt, and the staff were very cheerful and helpful. They went above and beyond to check for our sizes when we didn’t find what we needed, and even called another store for us. Great experience; will happily go back!

The service in this store and every hot topic is outstanding!! I am amazed of how much they care for their customers. Thanks to Song and her co-worker (Sorry I miss her name) for saving me time and money for my daughter's back to school! 😊🤗

I absolutely love the staff here, they’re all friendly and make you feel welcomed in the store. There was this one staff that I felt like I could communicate really well with about anime!

Very nice store with nice selection of t-shirts. I can't remember the associate's name, but she was SO nice and personable. Great customer service.