Macy's

This is a shout-out to Ralph in Men's Suits. He knows his labels, the stock in the store, and how to measure and fit a suit. We had his time and attention throughout then entire shopping experience from walking into the department to checking out and paying. He was experienced, helpful, funny, and a pleasure to work with. Give this wonderful salesman a raise!

Jesse is the man! If you're looking for any type of suit or tux on a budget and need it quick, Jesse at the Tysons Macy's Mens Suit Department will have you covered. Went during a fairly busy Tuesday after work and spent a total of 30 minutes; which included consultation, trying on multiple sizes, and checkout. Jesse thoroughly answered all of my questions with patience and genuinely seemed to care about providing the best service. Highly recommended!

Macy's at 8000 Tysons Corner Center in McLean, VA, is a flagship store within one of the most prestigious shopping destinations in the Washington, D.C., metropolitan area. This Macy's location stands out for its extensive selection of fashion, beauty products, home goods, and accessories, catering to a diverse clientele with varying tastes and needs. The store is known for carrying a wide range of brands, from high-end designer labels to more affordable fashion lines, making it a one-stop shop for both luxury and everyday items.

Shoppers at this Macy's appreciate the spacious and well-organized layout, which enhances the shopping experience by making it easy to find what they're looking for. The staff at this location are often praised for their helpfulness and knowledge, offering personalized service to assist customers in making their selections.

Macy's Tysons Corner frequently hosts special events, sales, and promotions, providing added value and excitement for shoppers. The combination of a prime location, a broad and inclusive product range, and a commitment to customer satisfaction makes Macy's at Tysons Corner Center a standout destination for those seeking a superior retail experience.

Great store with lots of deals and great customer service. Good selection of brands and styles, women's, men's, kids, home. Coffee shop is a definitely great addition.

This is a nice location. We ended up buying a lot of baby clothes. The associate that helped was very nice and even checked in the back for an item and found it. All around a good experience here.

Women's SHOES: Her name is CHRISTINE.
I was there a few days ago, it was busy, they were understaffed.
I saw this pair of shoes that I WANTED right then and there, fell in love instantly. Unfortunately in the shoe box one shoe was different.
CHRISTINE looked for the other shoe for me for about ONE HOUR!!! And that, while helping other customers, always with a smile on her face and a beautiful low, comforting voice.
Anyone else would have given up after the first 10 minutes and offer to ship me the shoes. But not her!!! She saw how much I wanted them then, empathized with me and kept looking.
This lady went WAY above and beyond to make a customer happy, but, very important, while helping many other customers at the same time, multitasking extremely well!!!!
I rarely encounter this level of service nowadays, even in the very expensive establishments.
THANK YOU SO VERY MUCH CHRISTINE!!!
YOU ARE TRULY APRECIATED ❤

Macy’s always carries a large selection of my cosmetic items, sometimes they include amazing products on sale.

I went to Macy's to sample perfumes and learn more about makeup and three employees were particularly helpful:
- Julie from the Tom Ford section
- Maria at Carolina Gettera
- Amber at Armani

Thank you, ladies, for all of your help and insight with helping a gal feel informed and sexy! Job well done!

I avoided Tysons as much as I can because it used to be so crowded. I went there today to return some sweatpants. The parking lot in front of the main entrance was full. I went to parking garage D and plenty of spaces. Not sure why everyone was circling around the parking lot when the parking garage is right next to the entrance, just a yards away. The return/exchange registers were right by the entrance, next to curbside pickup. So convenient! I was in and out in mins. The employees were not that friendly, but when engaged, they are nicer. The return process was fast. The employee was able to get my credit card info from the order number and credited the amount back to my credit card.

Went to make returns around 1.5 works before Christmas, got a great parking spot, and the sales representative was impeccable. The store was also beautifully decorated and neat. I highly recommend the Macy's at Tysons Corner Mall.

Dear Ms. Fatima and Radl, I hope this email finds you well. I wanted to take a moment to express my heartfelt gratitude for the exceptional service I received at Ralph Lauren on Sunday. Ms. Fatima, your kindness, patience, and warm smile made the shopping experience truly enjoyable. You went above and beyond to help me find the perfect pants for my son, and I am incredibly grateful for your assistance. I would also like to extend my thanks to Radl, the Levi's expert, for his expertise in measuring my son for his holiday pants. Your attention to detail and dedication to ensuring the perfect fit did not go unnoticed.
Although my day at Macy's started off on a less positive note with the customer service desk, it quickly turned around thanks to the outstanding assistance from you and your colleagues at Ralph Lauren. Your exceptional service has left a lasting impression, and I am looking forward to returning to your store in the near future. Once again, thank you for your outstanding service. Your commitment to customer satisfaction is truly commendable.
Warm regards,
Houda

Giving this 5 star rating solely based on the customer service of NAGRINA!!! She was so nice in helping me complete my return when another rude cashier turned me away because I couldn’t find my receipt quick enough for him. Thank you so much Nagrina! Your kindness and willingness to help did not go unnoticed & it’s greatly appreciated! 😊

My experience at Macys Tysons was really great in the dress department. I was searching for a dress thinking anything would fit on me. A nice Salesperson called Shafiqa (Maryam) came and help me finding many dresses that might fit me. She was very patient with me and very professional giving me advice. At the end her and her manager Jadranka help me complete my outfit. I was really satisfied with my shopping experience. My appreciation to both.

SUPERIOR, personalized service with a smile, and attention to every detail!!!
Maryam Awan in Macy's Women’s formal department could not have been more helpful, attentive, patient, and friendly!!! Maryam handled our gowns with great care and diligence. She sought out specific sizes and styles, and even ensured we received the best deals. I cannot say enough good things about our experience at Macys in Tysons Corner. Skip online shopping for the best selection, service, and quality!

I like Macy’s a nice place to shop. They have a lot of brand names. I bought a Levi’s pants on sale. The place is just too big to look around; will take a lot of time which I don’t have when I went.

A more high end shopping experience but not expensive that will turn away people. Items are more durable - matching the price you pay. Clothes, shoes, perfume, bags and housewares are here.

Excellent customer service at this Macy's. I had a problem with one of the items I bought and came back to explain. The CS manager was very understanding and took care of the issue. I can buy here and not worry about getting ripped off if I need human assistance.

I love to shop at Macy. Macys has the best collection of party /cocktail wear dresses. They have excellent quality and customer service is commendable. You also get good star rewards on Macy’s card too.

Really robust selection of dresses. Was dreading shopping for a dress to wear to a wedding but ended up finding three dresses I liked here.

This store was ready for the holiday season. The people were in high spirits and the colors were festive. Red, gold and green was in every corner. The feel and vibes were uplifting!