Total Wine & More

Stellar personnel and service, offerings/variety/depth, and feel.

Firstly, I am a complete amateur. The extent of my knowledge is ordering a drink here and there if/when I go to a restaurant but, now I have near adult kids and this mama needs to take the edge off with an at home-made mojito or margarita.

I created an account online and put a cart together since they offer pickup or delivery, but, I also had instacart credit and decided to order through instacart, which is so helpful when it’s last minute, but I did realize instacart didn’t offer everything I had in cart directly from total wine, not sure why not, but either way, I ordered humungous bottles that, even if ambitious, I wouldn’t be able to finish in a year’s time.

So, I opened the receipt from instacart and ventured in store and immediately, I was greeted by Portia (forgive me if I misspelled your name). A 💎gem in every way. She is so warm and welcoming. I wasn’t feeling too well, on the mend from a terrible cold, but, she made me feel like a million bucks and helped me locate the original items I was interested in, from my cart.

She is so knowledgeable, kind, and patient. I never felt rushed, and as I think about it- she was completely attentive and listened to me to understand what went wrong with my initial order through instacart and she assuaged it, immediately. She took my return to the customer service desk and allowed me to look around after she helped me locate a number of items.

Truly, a wonderful experience. I felt valued and relieved that I didn’t have to go through a world of explanation. She saw me through from start to finish.

As for this store/ chain; above and beyond some of its competition. The store itself feels nice to be in. It gives a rich feeling v BevMo where I’m like eh- 🤷🏻‍♀

It’s clean, lit well, has such an amazing variety. For an amateur I’m in awe- I think for someone well versed they would feel great knowing just about anything they need for a cocktail is there. From juices to purées, to spirits, wines, beers, sodas and specialty sodas, too. Snacks, accessories, drink-ware- really impressive store.

Some of the bottles are just so beautiful that I wanted to buy them on looks alone. 😊🥰

Above all of the tangible items- the people who work in the store are wildly kind and helpful.

I love the ability to shop online, but I do encourage people to make the trip in store to get an idea of what it has to offer; this store is really beautiful. The one in Rancho is also very nice but the parking lot is chaotic😬

Many thanks, I’ll be back :)

First time at Total Wine. Super amazing staff -very friendly, helpful and knowledgeable. This is absolutely a warehouse and it is so organized. Loved how they had selections in small sizes as well as a large selection of mini bottles at very reasonable prizes. This is now most defintely my go to place for adult beverages!! Cheers!

This location was so clean and the staff was really helpful. Brittney was the checker and helped us out with the app we were having issues with. We found so many great moonshine flavors. The sugerland brand is a little tastier than the Smokey brand. The cherries 🍒 are a bit spicy but yummy. The blue champagne 🍾 is really fun and crisp. The hypnotic with Hennessy which was an Incredible Hulk is a no go. Not good at all. The hypnotic by itself is good. The sipping moonshine is a must. The butterscotch is so good ten out of ten totally recommend. They have the peach and apple sake which is good and refreshing. The punch moonshine tasted like cough syrup. Ten out of ten recommend this location. Moonshine makes great cough syrup we just don’t want it to taste like cough syrup.

Had a Great time shopping for alcohol we needed for a party. Huge selection and customer service was excellent. Art was a tremendous help locating many of the items we needed. He and everyone else was very friendly and with a Huge Smile. I know where to come by next time I need a certain Beer or Alcohol!😀🍺🍾🍷🥃🤟

It was like a library instead of all the great books of the world all the great Liquors wines liqueur and sake and beer from every part of the globe

Everyone's favorite store! Always have what I need, very friendly staff

Very well stocked store and super nice and helpful staff!

They had the last 15 bottles of the discontinued item I sought and helped me find it. I got 6 bottles.

Great place to find some unique finds!! Staff is friendly and helpful 🙂

absolutely love Total Wine! way better selection than any other stores. shoutout to Clarissa and Robert! Clarissa has been our cashier pretty much every time we’ve gone in, & she’s so cool! Robert gave us some GREAT wine samples & educated us on different wines. everyone is always so helpful & friendly. love it here!

Very well stocked prices are good. Great customer service. Only thing they shouldn't charge for the bag.

They had Genesee Cream Ale. I purchased all they had. Hopefully, they get more. California really needs to get Yuengling beer.

I love coming here! Everyone is always so helpful. I normally do curbside. Sometimes the app won't let me order my usual, so I go inside. I also love the fact I can have delivery when I'm too busy to pick up.

Everyone at this store is so friendly and knowledgeable. We worked with Glen mostly who was extremely helpful and provided a variety of information and opinions on numerous products. We are very happy with everything we purchased and have a lot of future purchases in mind!

Very friendly service. Anyone you ask that works there.... absolutely knowledgeable about all products. Definitely recommend thia place.

Like all wine n more stores. Always clean. Very helpful staff. Awesome selection of every type. Sometimes difficult to locate specific items because of huge inventory. Spirits n craft beers for me. These stores have a walk n humidor that's always well stocked and easier priced quality cigars. Highly recommend this location, as it is the newest o e. Check it out you might be pleasantly surprised. Prosit!

Great place for wine and wine enthusiasts. Staff was very knowledgeable and willing to help. I wish they stocked more large, 6L formats.

This is a great store and it is clean with helpful people. They have the best price in Bombay Sapphire Gin. I can find my favorite Spanish Brandy which is hard to find. Plus they have like 100 other kinds of brandy and most stores have less than 10. Lastly, you can recycle corks here which I like because cork trees are not plentiful and so recycling helps out.

Gr8 place to buy your favorite dink. Gr8 selection and associates are very knowledgeable.

Very happy I finally tried this place. Their regular everday prices are about what other places sale prices are. Incredible selection. Get their app n get extra discounts.