Loop Neighborhood Market

It's an amazing company to work for I've only been with the company a short period of time but I look forward to growing within the company I apologize on behalf of the company for an bad experiences you may have had in the past because the customer is always right we at Loop value our customers and I pride myself with being extremely diligent, and very attentive to all our customers hope you will continue to enjoy our service at Loop look forward to seeing you soon stop in anytime were open and leave a happy customer see you soon, and thank you for choosing Loop

Good cappuccinos

Before this Loop store was the ⭐ at the neighborhood! Currently, it looks like it’s run or manage by rudest manager in town named Dwayne, has Zero customer service and not helpful at all when you needed help on their product or on your purchase, he’ll just leave you alone or do it yourself even you need assistance because their equipment doesn’t work, almost half of pumps doesn’t work either there’s an out of order sign or not at all until you found it the issue and report to the manager that he even doesn’t care or worse doesn’t do his job! You are paid to do your job and take care of your customers especially if they are your regular customers so they’ll come back as a loyal Loop customers and leaving your store happy with a smile with great excellent customer service but none of that I experience at this visit, so that would be my last visit at this loop neighborhood location, unless the current manager has been replace or if the store is pleasant enough to get quality service! Franchise owner, Regional managers, management team or even secret shopper please review this store on its overall performance start with the manager because this gas station is now unacceptable for your loyal customers! I believe the rule that change for the better!

Literally says 24hours, come at 5:58am rude heavy set older woman mouthing “were closed” and shooing me away. Several ppl line up at the door while the lady is acting like she doesn’t notice them. You are clearly staffed by an able bodied individual, that’s choosing not to do their job.

Stay away from this store. Loop on Admiral Callaghan Ln. I went in for gas & only had $100. The clerk who barely spoke English, told me he had no change. Which was a lie, because when he checked his register it looked more than enough. So I asked to speak to the manager, she tells me no change or I would have to wait. Then this man who was standing around the store starts talking crazy to me. Throwing threats at me telling me that’s his mom. It was Horrible customer service experience from the manager & her Son who didn’t work there. Starts bullying customers when they go in for gas.

Window was smashed while cashier CJ stalled me in the store as he’s talking to a co worker I had told him I don’t want to here you conversation after me being extremely patient and then I come out to see my window smashed in. I believe he has people casing the parking lot. Management is no where to be found and police showed 2 hours later!!

i have came to this gas station at 245 am 08/25/22 and they had 2 employee that where eating a lunch together that refuses to serve a lot of customer that generates income for loop i would really understand that if they had only excuse themselves but instead they had gave me a dirty look and treated with disrespect i was asking for their management team's number but they just ignored the request as a person that works for service industry it is affecting the name of the company on how would you guys let this happen more power to the company i really hope that this specified location to be looked at and maybe you guys will generate more revenue due to customer service and maybe take action on why they are getting paid to disrespect your consumers

24 hour station employees inside refused to serve customers at the window. Signage on the door stating return at 3:00 am. No need to have multiple employees and security guard during these hours if they're not working.

Big ol’ “open 24 hours” sign, was closed at 6AM.

This the worst gas station ever in Vallejo they need to find a new manager and hire new employees please do not go to the gas station

There was only 1 worker, he didn't speak English and he was new. The service was terrible and there was no manager to tell about it.

STORE NOT OPEN 24 HOURS. ONLY GAS.

Bad service. On their phone instead of helping customers. And can't speak proficient English