The UPS Store

Favorite UPS store! The employees go above and beyond for their customers. Mark greets you when you walk up to the counter, and will ask you how your day is going. His customer service is above and beyond! The managers, Albert & Stephanie are so caring and will stop to have a conversation with you and make sure that all your needs are met when it comes to shipping, packing or print jobs!
You can tell the store is efficient and caring for their customers.

I recently moved across the country and had to ship a full desktop PC along with monitors, stands, speakers, input devices, and more. It was a large and delicate job but they got everything securely packed and it was on a truck in just a few hours. Everything arrived on time and perfectly intact. Huge thanks, guys!

I came in here while visiting family and needed something shipped ASAP. The very sweet, kind and pregnant representative was so welcoming and eager to assist. She greeted me with a big smile and had the sweetest personality. Such positive and sweet workers really make an establishment what it is. I 1000% recommend this location and be sure to find your way to this staff member as she will help you with all your shipping needs!!

Phenomenal experience. The young (pregnant - congrats!) lady who checked in my boxes was super-efficient. I’m moving to VA and had 7 boxes total, 6 of which were super heavy (70lbs). Her colleagues helped move them to an out of the way place on the floor where they’ll be picked up later today.

The store was very busy this morning, but customers were moved through very quickly.

I’ll return tomorrow with the last of my load.

I arrived at this store 10 minutes before closing today and there were two customers already being helped so by the time it was my turn, the store was just a few minutes from closing. Despite that, the two staff at the counter were extremely helpful and didn't rush me at all. Not only did they give me fantastic advice about how best to pack an odd-sized object (guitar), but they were also very patient while I wrapped the guitar in bubble wrap and packed it up... They even offered me some of their donated packing pillows to use since I was trying to pack/ship for the lowest cost possible! I can't say enough good things about the service I received here and will definitely be going back for all my packing/shipping needs.

I just had the most wonderfully incredible shipping experience of my entire life. Lynda and Val are the kindest most wonderful people, they really went out of their way to help me when I was in a tough spot, from now on I would go out of my way to use their store for all my shipping needs. Their service, friendliness, attention to detail, and thoroughness are unparalleled. Also, I'm just grateful to have come into contact with such great people, it's not going too far to say they touched my life in a special way and I won't be forgetting it. Thank you Val and Lynda, y'all are awesome!!!

The service we received at this UPS location was by far the best we’ve ever had. My wife and I had scheduled a notary appointment at 5:00, their last time slot before closing. We got held up at work and then stuck in traffic, though, so I called ahead to let them know we’d be 15-20 minutes late (and expected us to need to reschedule).

Val, the store owner, and his wife stayed late to make sure we got what we needed—and remained remarkably cheerful about it. They were extremely helpful in organizing and managing the multiple signatures required for the documents we were signing, too.

We will definitely work with them again.

Val was such a huge help. After a disappointing experience at Office Depot We were blown away at the outstanding customer service at The UPS Store. We will be back anytime we need to print our ship anything.

Robert and Albert were so incredibly helpful to get passport photos for my infant son (who cannot sit upright in front of the white background!) Their customer service was above and beyond - I’m so appreciative

Always quick and easy, parking can be a little crowded

This store is the best!! they are so friendly - there is a younger gal that is always so helpful. She helped my mom figure out sorting her amazon packages and although my mom said she felt bad for holding up the line, she was still really kind. Highly recommend.

The Gig Harbor UPS store is busy yet provides its customers with fast friendly service.

I was thrilled when this new UPS store opened minutes away from my home. As a writer and a full time RVer space is at a premium so a printer doesn't make the trip. Having a thumb drive and the wonderful folks at the Harbor Hill Dr. UPS Store and I'm in business. The technology is top flight and local owners Val and Lynda Dauterive provide a level of customer service that is unrivaled. One last thing, while you are there check out their Jeep.

I was so glad when I found out there was a new UPS store closer to my house than the other Gig Harbor location. I was even happier after going there, because the owners are super nice and extremely helpful. I will be using them in the future for all my mailing needs.

I've used the shipping services of this UPS store a few times and all transactions went perfectly. They're friendly and knowledgeable. Very glad to recommend them and give 5+ stars.

I needed notary services and the UPS team was very professional and fast. They made it easy to get my documents taken care of for work.

This UPS store has been my go-to since it opened. Whether it is for personal shipping, or executing complex print jobs for work, the team here is always prompt, courteous, and professional.

We always use this location for our shopping needs. The last two times we visited here, Celeste went above and beyond with great customer service. We greatly appreciated her attentiveness and extra effort. Excellent customer service! Thank you!!!!

Love this store! All employees are so nice and helpful. I seem to always have some in depth printing needs and it always gets figured out with a smile on their faces. Always come back here for help.

Friendliest place in town! If she isn’t busy, Celeste grabs my packages right as I come in. It’s great to be known and get my mail fast. I highly recommend this UPS store.