Walgreens

Excellent and pleasant service at the pharmacy.

Very easy going workers but polite And workers don't make it feel like they think you're stealing lol

Called in to this pharmacy to transfer from a different Walgreens because of having moved and the one on university is now closer. Lady on the phone was extremely rude and condescending when trying to get prescriptions transferred.

Let me regale you with a story. The antagonist in this story goes by the name of “evil Craig”. Legend has it that he received this nickname from a Dungeons and Dragons game club that he attended.

I spoke with Craig on the phone after getting turned away from another Walgreens with whom I had a covid test of the rapid sort from which I needed results to travel. After telling him my situation, Craig told me in his best evil villain impression that “unless you’re here by 1:22, you’ve gotta wait until after lunch break”.

Although this was an objectively silly and lazy thing to say to a customer, I rushed over to Craig’s evil lair (commonly referred to as the Walgreens on University) to procure my rapid test. I arrived with not a minute to spare, promptly at 1:22, but there was one car ahead of me in the drive through. I had to wait such a long time, one WHOLE minute.

The time is now 1:23. When I pulled up to speak with the attendant, to my shock and surprise it was not Craig! My new friend was ghosting me, and I could tell something was afoot. Craig’s colleague, whom I can only imagine is known as “evil Craig’s best friend and partner in mischief”, was a stone cold wall anger towards me. Rather than waiting one extra minute to ease my weary soul, he unleashed all his wrath and ill will through that pharmacy window. The conversation ended with evil Craig’s best friend and partner in mischief hanging up and walking away.

Very rude pharmacy. The website said we could include a flu test with a COVID test and didnt mention a charge. We go in the store like the email told us and were told to go through the drive thru very rudely. After waiting 25 minutes for them to tell us we were eligible for a flu test they then tell us that it's a $140 charge for a flu test and when we declined the hidden and outrageous price they tell us to go through the drive thru for the COVID test.

This Walgreens is more into deciding whether or not you get your script an hour or 8 hours early, they are so far the worst Walgreens in Iowa!!! Plus they are rude as hell, especially the old man! They get all up in your business, rudest pharmacy I’ve ever been to….

Hung up on me when I called so I stopped for help and they were so reluctant to even talk to me. He (Ross) said I need to schedule an appointment online but when I showed him that the website was down, he offered me no alternative solution and told me to try again a few hours later. Zero help, thanks Ross.

I went into the store to look for an item, had trouble finding it, and was treated poorly when asking for help.

Guy at the photo desk was rude and not helpful at all