Titan Auto Glass

Got an unexpected rock chip the other day on my Tesla. Already have had replaced a windshield on a previous Tesla before and I was not about to let this crack get big to where it couldn’t be replaced. Googled and called around and Melanie from Titan Auto had me text her a picture of the crack and told me they could get it fixed same day in 30 min, $80. Brought it in and 30 min in and out. It will not be 100% visually gone (which they will tell you up front), but if you’re okay with that versus paying $1300 for a full windshield replacement and tint on a Tesla, Titan Auto Glass is the place to go!!! Great service, easy, job well done. Happy to see the after. My wallet is also happy 😃

First two pictures are the before, last two pictures are the after. More visible on the inside but practically unnoticeable on the outside. If your windshield isn’t spotless all the time, you’re not gonna notice it.

Thanks Titan Auto Glass!!

Oscar is amazing! With how highly he speaks of his team I can only assume everyone else at Titan is the same way. It was crazy hot outside with no overcast, but Oscar still took his time to do a great job. He spoke with me before the install to explain the process, and stayed with me after to go over proper maintenance. Oscar talks to you like a person and doesn’t try to get in and get out as fast as possible like some of the other glass companies I’ve dealt with in the area. Titan Management, if you are reading this, give Oscar a raise!!

We were working in the area and our company truck had 2 windows broken out. No one else could get the windows fixed, the same day. But Titan Auto Glass was willing to, and at a better price. They were friendly, fast and did great work! Go here before you go anywhere else!

I recently had a rear roll down window replaced on my Jeep Grand Cherokee. The technician came out to my house was on time and expedient, done within 45 minutes. Window looks like new and like nothing ever happened. Great job. I highly recommend Titan Auto Glass.

After having bad luck with another windshield company, I called Titan and they were a breath of fresh air. Excellent communication and quality work, I’m very happy with my decision to go with them. We will be replacing my husbands windshield soon and will use Titan for that as well.

Amazing. Friendly/Personable. Professional. This was not a painful experience at all or as I somewhat expected- hardly any wait time; ate breakfast around the corner and my vehicle was ready before I was finished. The total was exactly the price as quoted. The workmanship is outstanding! I am so happy I chose Titan.

If you ever need your windshield replaced ask for Eli! He did an amazing job and was super helpful and friendly! Melanie was also super friendly and made sure I was in good hands. The customer service and care I received from everyone there was amazing and they took great care of me!!

10/10 recommend getting your Auto Glass needs done at Titan Auto Glass. I chose to get a quote on their website, and a technician (Jason Brown) contacted me immediately via email with a quote and more information. The pricing was very reasonable, and honestly better than I had seen through my research. We exchanged a few emails back and forth, which were very speedy on the technicians part. (Jason also did the repair on my windshield).

When I showed up, I was checked in by the most amazing service associate (Ms. Whitney). She was extremely friendly, personable, and just bubbly overall. I went in feeling upset that I needed to spend money due to 2 chips on my front windshield, but her personality made me drop the poor attitude almost immediately. Honestly, she needs a raise!! That's how great she was. I overheard her joking with the technicians and another older customer, and I could tell that she tries her best to find a way to relate to all of her clients (to find something in common to talk about) in some way to make them feel comfortable. But it a genuine way. She went out to my car, checked out the damage, and gave me my options/detailed information for each.

I gave her my answer and one of the technicians, Eli, immediately took my keys and started working on my car. It took about 3 games of sodoku and I was handed my keys back. (15-20 minutes maybe?)

Melanie checked me out and seemed to be very friendly and joked with me (whoever hired these ladies really did seek out people with great customer service skills). She handed me my receipt and even gave me 2 coupons which gave $20 off each on my next repairs. Honestly, if I had these before my repairs today, one coupon would have covered 1 of the 2 chips I had!!

Oh also, in my pictures, you can still see the chips if you look hard enough, but Whitney did warn me that the humidity on cloudy/rainy days, such as today, would make the repair look more visible. But since it's spring time and it's supposed to rain the next few days, we both decided that more visible was better than letting the chip grow to a big Crack by waiting for a sunny day.

Overall it was great customer service and stellar repair service. You need to try them.

Super easy to work with. They got my windshield repair approved by my insurance co while I was on the phone. The repair guy was fast but careful. After installing my new windshield, he moved my license sticker & toll tag over to my new glass for me. Happy customer here.

New windshield installed at my home. Quick response on Saturday with ALL-IN quote. Great communication scheduling on Sunday. Job completed successfully by 2:30pm on Monday. Courteous scheduler and service (Arturo). So far, I recommend to anyone needing services they offer. I'll give additional feedback, if necessary.

These folks are fantastic, from my first call for a quote to the actual installation, I was met with nothing but professionals. Titans pricing is very competitive compared to others in the area. I look forward to doing business with them again.

I recently had my windshield on a 2016 Ford Fusion Hybrid replaced by Titan Auto Glass, same day service, and I must say, the experience was exceptional. From the first call to the completion of the job, their service was top-notch. Art, the technician who handled the replacement, was a true professional. He was not only skilled in his work but also very courteous and helpful, answering all my queries with patience.

The replacement was done in a timely manner, and the quality of work was evident. The new windshield was perfectly fitted and thoroughly checked for any issues. Regarding cost, I found it quite reasonable, especially considering the quality and speed of service provided.

My overall experience with Titan Auto Glass and Art was very positive. I would definitely recommend them for their professionalism, skill, and customer service. Excellent service all-around!

Outstanding experience. Had to replace the windshield on our car with all the high tech gadgets. Called Titan based on their reviews and they got my information and contacted my insurance to arrange the repair. The installation and calibration took less than two hours. Highly recommend using Titan.

Just a quick visit to identify a small issue with adhesion that had aged out. But they were friendly, engaging, knowledgeable, and best of all - they helped remedy the problem for a decent price. I will be going back for future vehicle glass needs. It also felt good to support a local business in lieu of a monster corporate chain (that's buying all the small local glass businesses).

Titan auto glass was a lifesaver. I had a pea size chip on my front window. I called another company to fix it and they damaged it even more to where I now needed a replacement window. The price was better and the work completed fast, and very professional. They now have a new customer for life. Thank you

Very pleased with my experience. Same day service at Plano location. Whitney was professional, knowledgeable and organized the insurance claim with me. The windshield replacement went smoothly. Everything was first rate. I will use them again.

This was the best experience that I’ve had. The front desk receptionists were exceptional. They were friendly and helpful. I was in and out within 30 minutes to fix a chip and it was only $80!! The work was great and I’d recommend this to anyone!

Eli did a great job on my rear window replacement. Titan has great prices and even better customer service. They're honest with you instead of trying to make an extra buck.

I was at a famous national windshield repair shop at 845am. They told me they couldn't help me because they don't have that glass, so then I googled another shop and I found titan auto glass. Titan answered the phone with excitement and with a tone of helpfulness. He answered all my questions, he had no problem picking up the glass at the warehouse. I dropped my car off and it was done in a short time. The front desk employee Whitney was amazing! She also was knowledgeable. Titan wants your business and they show you with the greatest service experience of windshield repair. 5 star service, customer relations, and accurate workmanship. Stop looking at other shops and make an appointment.

I am extremely impressed with the quality of service they provide. I found out my rear windshield was broken at 6:45AM and I was able to get an appointment at 8:00AM to replace it. I was particularly impressed that they cleaned out every piece of broken glass in my trunk without any prompting.

In summary, this is a great company and highly recommended by me.