Kohl's

John absolutely made my Customer Service experience the best, thank you! The store has been updated, was very clean with a good selection of items. My one critique would be the checkout line. Kohls has eliminated a section of registers, consolidating them to one side of the store. Even with the new addition of self-checkout, the wait always seems longer now, in all their locations, since this change.

Kazmin, the cashier, was more than helpful when I could not redeem my Kohl's cash. After many tries and phone calls, She was able to redeem it based on her experience with other customers! Amazing employee!

The service here is great and employees even better. They have great mens fitness clothes and sneakers. They also have a great cooking appliances like mini grills, air fryers, KitchenAid stand mixer, and so much more. So I definitely recommend you come here today.

I love Kohls in Cortland Manor. Very friendly, helpful and pleasant associates at customer service as well as at cash register, including management - the best. I shop at lot and this is my favorite store and never was any problem there, just a pleasure to shop. Last time while waiting on line to customer service desk I overheard other customers making nice comments about staff working in this store and made me very happy because I feel the same. I have to mention all dedicated employees that I have pleasure to deal with: Reporia, Mary Ann, Karen, Debbie, Lora, Jennifer, Jessica, Kervin and most important their managers, especially Jen T. I do not know all names but I can tell that all staff/management in this store are exceptional and deserve for reward. Thank you so much.
Zofia S.

*September 8, 2023

Had visited here mainly because I had to process a return at the Amazon Return center. When finished, there was this 1 customer, that was blocking the little space to exit out of the area and just thought, that was so inconsiderate...(this was in no way the attendant behind the counter's liability as it was this customer's, that had her shopping cart blocking the space and was on her phone). After taking care of that errand, my partner and I were mostly browsing around, (considering I haven't visited the store in a while). They had almost everything setup in preparation for the autumn season, (which is my favorite time/season of the year) and I would suggest this being one of the stores to shop at. ☺

I brought a bath rug that was on sale and when I checked out the line was short and fast checking out

Staff very friendly & helpful.
Kazmin was awesome. Very helpful. Super sweet.

I always have great help from the staff. I love the fact that after I try something on at home I can return the item with ease.

The store is super clean and has a lot of choices in clothing, bedding, shoes, cookware ,toys, items for your pets and home decor, not to mention Sephora on board. The prices are reasonable and the staff is courteous.

I found this mickey suitcase!!!
In love with it 🤩😍😍😍😍😍
And this shirt was so nice!!! I love it

Great customer service and amazing shoes department person who went out of his way to help me.

Kohls has the best prices and friendliest staff.

Can never go wrong with deals

store is immaculate employees very nice and helpful

Stopped here while my sister was in labor at the New York Presbyterian to pass the time.
Large store lots of really nice things for everyone in the family. I stopped by to check out toys the clearance section had $1 and $2 name brand items. I’d shop here again for deals.
Bathrooms were clean too that was an added bonus.

Good deals and about the only place to shop for decent kids clothes these days. They also have gnomes.

I've been shopping there for many years. I had to go there to exchange 2 gifts that were the wrong size. I dealt with Annette at the return dept. and she was extremely helpful. She said go to the men's department and find the correct size. They didn't have them. So when I went back to her a young lady approached me who had seen me looking around there came over and Annette showed her that shirt that showed in stock in the computer. That young lady went into the stockroom and came back with that shirt in my size. She went out of her way to do that . I then told her ( and hugged her ) that my 5 year old granddaughter had pick out that shirt saying to my daughter " grandpa would good in that shirt". Those two employees went over and beyond to satisfy me!

Great sneekers..., Great bargains!
Specials, all the latest fashions

I love the store, the team, and the rewards.

I haven't been in this store since pre-covid. They've been changing things around. It looks much cleaner. The jewelry counter is gone and a big Sephora sign is behind a curtain. Looking forward to it.