Bank of America (with Drive-thru ATM)

I needed some legal documents for my account taken care of and the young woman at the desk was very efficient and helped me out with my changes in my account

Went in on a Saturday morning for a bank check and everything was great. Friendly staff, clean lobby, and quick processing time. People who give negative reviews for a bank charging fees should only be upset with themselves for not reading the terms of service.

Excellent tellers. Very friendly staff.very helpful .thankyou.
dont like the 8 dollar cashing fees for non customers.

Great, fast, friendly and efficient service. Steven was great to work with, and his supervisor very proffessional. Highly recommend.

Each time I've visted bank I've received prompt, friendly, competent service.

Always happy friendly people. Very happy B O A.

Nice and friendly staff, quick and prompt service.

Friendly, prompt, knowledgeable

Best staff, but make an appointment with the app. Also run differently than you might expect, they can do very little to waive fees and help alleviate checking account costs. However, financial technology here is cutting edge. ATM has apple pay, Android pay, and Samsung pay to withdraw, enough to send me over the moon and make sure my ducks are in a row. Also, they have every financial service. Did I mention a great staff?

The door readers to open the doors afterhours are often not working.

Always closed for no reason.

If I could give a zero I would. I was unable to cash a check drawn on this Bank because ithe amount was over the threshold for a nonmember, even though the funds were available.. Typical big corporate mentality. I'll stick to my credit unions!

The manager is arrogant and rude. If you're not happy with the resolution of your problem, she ensures your encounter doesn't get logged in their system so there is no opportunity to give feedback to the corporate customer service people. She often refuses to assist with things other branches can accomplish quickly and with a smile. I avoid this branch and now consider moving my business elsewhere.

Branch Manager was rude. I have legal documents to obtain information and they won't give it to me. They don't know the law, but think they do. My attorney says "sue" for every day they are making me wait for the information as it is costing us every day to keep my mother in a nursing home. Shame on them!

The manager was very rude and condescending.
I came in looking for more information regarding my account and she didn’t bother help and just told me “all that information is online”. No help from here just very weird and angry vibes.

One star only. They berated my wife treated me like a cash pile and told me to leave because they were closing early. Saw a turkey in their parking lot on the way out.

I left and transferred my millions to my local establishment. Good day!

-Doc Gumby

They are rude here. All they care about is themselves. Can't believe that they treat paying customers like this.