Cash America Pawn

So, after reading the reviews I decided to post pictures of the signs at the actual gun counter. They are prohibiting pictures to being taken due to high risk of 'Straw purchases'. Nothing rude about it. Corporate owned company....the employees do what they are instructed to do.

side note; despite your personal thoughts, nobody has the time or energy to stroll to the back and randomly select a customers item and "play with it". Never happens.

Half of these reviews are completely bogus! Just FYI

I’ve been here twice in the past month and had no issues whatsoever. Each employee I have spoken with has been talkative and kind. Most recently, I went to sell an item and had asked for $20 (because I know they need to make their money). After doing some searching, they offered me $45 which was totally unexpected. It’s hard to find honest people like that nowadays. They could have easily cheated me out of the extra $25 and I would have been none the wiser. Thanks for your help and honesty, guys!

Best experience I've ever had here Michael was straight awesome they make great pointers on how to improve my my Pawn history highly highly recommend to come in and see Michael

Friendly people. A wide assortment of all kinds of items. An easy place to get a secured loan.

Unfortunately poor circumstances brought me here however the people that assisted me at the counter were very friendly and understanding.

Super friendly staff , clean shop , and very fair deal . Thank you !

Joey and staff always friendly and go out there way to get you out of a money crunch

It's usually a pretty good stop. At least for the things I go in for. These section could be bigger. The video games are way overpriced for used games and their condition. Nice friendly staff.

I've used Cash America Pawn before several times, and they have always been courteous, and when I redeemed my pawn (usually a guitar), it was always in the same mint condition that it was in when I pawned it; BUT three times I've pawned an Alvarez guitar, and when I redeemed it, I found first a small chip in the finish where someone had hit the guitar against something and damaged the finish (I repaired the finish with high-gloss Hard As Nails clear nail polish); second was a sticky spill that had dried on the guitar and was put away with the spill dried on it, and then today's incident, described below.

Last month I pawned my Alvarez acoustic-electric guitar--like new finish in a hard-shell, padded case. When I picked it up today and got home with it, I noticed that the back end of the case had a huge spill on it that had run down the back of the case, from the rear latch down to the rear hinge--the entire back end of the case had some brown gunk dried on it, where someone had spilled what looked like coffee with cream and sugar on the end of the case and left it to dry like that. Fortunately the spill didn't get into the case, so the inside padding, velour lining, and the guitar itself were not damaged. Fortunately, the case is an SKB acoustic guitar case, so the spill did not soak into the case to make a permanent stain, so I was able to clean it off with a damp sponge and a soft towel.

The value of the guitar and case is more than $1,000. That deserves a little bit of TLC when handling, I think. Also, I don't think it's professional to take an instrument from its case and play it while it's in pawn, especially when it's handled recklessly, and the person has a soda or cup of coffee in his hand . At least wait until the pawn has expired and the ownership has transferred to the pawn shop before monkeying with the merchandise--or phone or text the owner and ask if it's okay to play it.

When I pawn something and redeem it, I expect it to be in the same condition as it was when I pawned it. I don't think that's too much to ask.

The moral of this review is, if you pawn a musical instrument of value at Cash America Pawn, take photos of the instrument and its case before pawning it, and don't be surprised if either the case or the instrument are not in the same condition as it was when you pawned it.

Unless I'm in dire straits, I don't think I'll be pawning anything at Cash America Pawn again. The first time, when the finish was chipped should have been my last. The third time is lesson learned.

Fairly reasonably priced pawn shop with a decent selection. Unfortunately when I went in I had to work my way up a chain of progressively dumber women. By the fourth one with an attitude I had enough and had to tap out. Just my opinion based on my experience!

Antisocial, but gives decent prices on loans, I felt like I was talking to a doorknob during the interaction though, however this was as soon as a they opened and long lines had formed so he could have been freaking out or waking up. Still it wasn’t pleasant not getting responses during a conversation, basic social standards are lost today. It was a shorter guy with brown hair and a goatee!

First time at this location. Arrived at 5:45pm with a huge, heavy basket full of items. After opening the door with my foot and supporting the basket with one arm, I was met with four employees standing behind the counter, three of which not busy on a task, displaying negative body language , staring at me, and letting out very audible sighs of irritability. I stood there holding this heavy basket for several minutes, not knowing where to place my items. At this point I still hadn't been acknowledged, greeted, or even received a hand motion to sit the basket down anywhere. The assistant manager, David I think, motioned for me to place the basket in front of his computer eventually and immediately began looking the items up, still not saying a word. I felt awkward and uncomfortable standing there so I began walking around the store looking at merchandise. After a few minutes he motioned for me to come back over and spoke, asking for my license. We completed our transaction without incident and I left the store. I was not thanked or wished a good day or to come back....nothing. I felt unwelcome in this store. I understand the pawn business is probably one of the most difficult places to work and I know how demanding and entitled people can be. But kindness is easier than coldness. You never know what kind of day someone is having and you could be the one to tip them over the edge or save the day. I won't be coming back to this location and recommend that anyone planning on visiting this location to come well over an hour before closing because even though the hours displayed read 6pm, the employees check out long before.

I bought a weedeater from them on a Tuesday and it broke 2 hrs later & when I took it back the very rude lady told me they wouldn't take it back. Screws were stripped & broke. She accused me of doing it. The WORST pawn shop around stay away from this place.

very rude employees, didn’t even know they had a web-sight, Ive been looking for a certain gun for a few years, found it online at this store went to the store confirmed the gun with my own eyes, was on my phone for 2 sec didn’t know they had no use of phone around guns I said sorry I didn’t see sign and got off the phone, I was in my nurse work clothes, told employees I want to place it on layaway he told me he wouldn’t sell, me the gun, asked why he said cause on the phone, pulled out my carry permit said y’all have no reason to deny me the purchase, he said they didn’t have to give reason to deny, but then said I went to the gun to quickly, told him I found out about it online, I had to show them how I found it online before I could purchase it. they have no knowledge of there online inventory web sites and judged me before even speaking with me. Was Made to fill like I was some kind of criminal. I’ll never be back, never had any problems purchasing any guns from anywhere else..

My husband just encountered the rudest man at this location. He was going to purchase a gun, drums and a ring. He snapped a picture of the gun to show his brother and then continued to shop around with no problems. When he got to the counter the employee proceeded to tell my husband that there’s no photography and was completely rude about it. He didn’t say anything to him until he was fixing to check out. Seems to me that if you didn’t want pictures to be taken you would have approached him as he was doing it. Not sure why he decided to be a jerk when he was a paying customer. But he lost money at that point and any future business from him and everyone I tell to not do business with this pawn shop. And I wish I didn’t even have to give one star because they don’t even deserve a one!

I don't stop in here often, but when I do I don't expect miracles. I already have a friend that refuses to go back there. When he was trying to negotiate down a price of an overpriced gun he was met with a "We don't have a problem selling guns." I didn't care too much though and I bought a 1911 for an acceptable price ($800) though I could have gotten it for cheaper. Sometimes you pay for convenience.

Well today I went in there for a look around, and I don't see well far off. A salesman that was busy asked if I needed help, but I told him I was just browsing. I don't care to talk to salesmen. I don't talk much in general. I saw an interesting gun, but I couldn't read the description on the tag. So I took a picture in order to zoom in and read the tag. That salesman immediately jumped on me about "taking pictures of guns" I said I just did it to read the tag. He interrupted me to say that "The company doesn't want pictures taken of their guns, and if I needed help, he could help me!" Fair enough. It's a private business, and they can have whatever rules they want. I won't be back. I will not give this business anymore of my money. I don't know what they expect from people taking a picture of one of their products to read/do research/or send to an interested friend. Some online shops only rely on photos. I didn't cuss anybody nor did I argue. I just left. NOTICE: Don't take pictures of their guns! Lol, about to post this when I noticed you can add a picture. I won't.

Warning to potential employees: track your hours. They will lie and cheat you out of pay. When the company investigates they will claim they didn’t see you on cameras. The manager here is a lying unprofessional horrible woman more concerned with spouting her Trump loving politics than behaving with an ounce of professionalism.

Beware please. Do not sell or buy anything, they make you bring your things into the store to accept their offer instead of straining yourself and returning your things to your car. They are just a gang and they have no mercy.

DONT LiSTEN TO ANY GOOD REVIEWs .

The guy was friendly. That was about it. I brought my $63 printer in for pawn. I just bought it two months ago. I asked $35 for it. After I waited about 20 minutes for him to do whatever he needed to do to it, he offered me $10. Then he said, "We don't sell printers for very much." You mean to tell me that I just waited here 20 minutes after I told you I was asking for $35 knowing good and well that you weren't going to get me anywhere near that price? I didn't realize this was GameStop.

They received stolen goods, choose not to recognize serial numbers, and give the true owner a hard time. I would never work with criminals that are lacking in decency.