Advance Auto Parts

Everyone here is amazing! Every time I go into the store, I'm greeted with a friendly "Hello!" And a "What can we help you with?". Whenever I go in here, I know I'll be getting just what I need with perfect customer service. We love talking cars too! Shout out to everyone there!

Evan (the GM) and Brandon were awesome. They changed a very difficult battery for me and they did not have to. I had searched all over the area and no one would change it and I was 13 hours from home. I will forever be grateful to them. Thanks!

I appreciate Evan, the new manager's patience , answering questions concerning the difference between car battery chargers. He also informed me that Advanced Auto Parts offer a price match. Not only was he professional but also was genuinely kind. Thank-you! Jane C.

Awesome service this morning! Went in to pick up a mobile order I had placed to use a coupon online. Cashier seemed a little new at the system, but was very knowledgeable and funny and made sure I had everything I needed before I had left. I'll definitely return to this location!

Came to get my battery tested before a trip. Very helpful staff and I really appreciate that they offer this service for free!

Pleasant visit, very friendly staff! Brandon, Adrienne and Evan are some of the nicest workers I’ve ever met! I shall return!

YOU DESERVE THIS SERVICE. Extraordinary people skills were offered by both Nick H. and Tyler K. These guys are prime examples of being “the bomb”.

My girlfriend and I came into this store to buy oil/oil filters for our vehicles. I thought I knew exactly what I was doing when I grabbed the products from the shelves and put them in front of Tyler. Turns out, my salesman was not going to let me cheat myself that day. He did some research on bundling offers/promotions that would fit our needs, and he did it while maintaining genuinely pleasant conversation with my girlfriend. While he got to work, Nick took me OUTSIDE with me to verify something I was unsure about with my car (small detail, but he held the door for me on our way out). I re-enter the store to the sounds of laughter and I soon find out that we will be cutting our original $90 bill to a minuscule $60.

Nick, Tyler, if you’re reading this: thank you for such a pleasant experience. It’s easy to feel condescended to when shopping for car parts, and the both of you skillfully avoided that with dextrous precision.

Oh, and if management is reading this: PLEASE let these guys know they’re doing great. They honestly and undoubtedly deserve that AT LEAST.

-Sean M.

These guys were very helpful. It was a cold January morning and they were happy to test and replace my battery. The battery tested good but weak, but the manager was quick to offer a warranty on the battery which saved me over $150. The salesman (Luis) had a difficult time with my car but never once complained. I will definitely be back.

Chad overheard that I have untorqued wheels and that the store doesn't have a loaner torque wrench that can do the job. He brought out his own torque wrench and torqued my car HIMSELF. Refused my $10 tip and just asked me to come over whenever I need parts. Customer service at its finest.

I have always enjoyed shopping at Advanced auto parts, the counter is always very helpful, it seems like there is always a sale going on and they are right next to my house which makes it really great.

My normal items I buy are the def for my diesel truck and cleaning micro fibers!

Thanks for always keeping the light on!

Sean has been extremely helpful. My catalytic converter and O2 sensor were stolen plus I don't know much about cars but Sean helped me understand what I needed and he was able to help me get all the parts I need to get my car running again.

This is close to my home and I will certainly shop here when I need parts and services. I returned a battery that did not work with my Mazda and they were very polite; even carried it in from my car. Heavy for me to carry.

I wanted to get on here and personally thank both Brett and ED at the osprey way advance auto parts in frederick maryland. Thank you both for helping me today with my 2004 Ford taurus car battery issue. When they were not able to pull my account up ED did some tinkering and was able to give me my normal discount and brought the price to exactly what I had for my car battery. Then not only did Brett go and grab my battery for me he came outside took my old battery out and put my new one in. Thanks again guys so much!!!

Best Auto Parts store in Frederick, hands down!! No other stores have this level of customer service....go see for yourself. I am a disabled individual who walks with a cane and Tim voluntarily helps me carry my items to my car! Advanced Auto Parts should be proud to have people like Timothy Zottola (GM).

Staff is always super helpful even when the computers are working against them. they always go above in beyond to make sure you get the advertised deal and are pretty knowledgeable too. My local auto parts store since auto zone got slimy with their deals and fineprint.

Needed a pair of windshield wipers. Guys there were very helpful and informative about the different type of wipers. They even installed them! Very happy with my purchase

I have been to this particular Advanced Auto Parts and have always been pleased with their service. They actually seem to want to help. Special thanks to Tim who was super helpful on today's visit.

They had what I was looking for, thanks to one of the workers finding the product I needed. Also, at this location the building is really nice and spacious. It's clean in here too.

where i hit go for all my auto parts!!

Jeff helped me replace my battery and put in brake lights for me. Super friendly and was in and out. I will most definitely be coming back to this location!