Petco

Nick did an excellent job on our dog. He was very kind and knowledgeable. I like how the grooming is separated from the rest of store. Inside the store on the right side behind glass walls/door. The cashier was also very polite and kind. I felt like they truly appreciated our business. Would definitely recommend this Petco for all of your pets needs. Sincerely, Becky and her family..
Great job AGAIN from Nick. Pebbles and Becky enjoyed their visit and we are very pleased with the results. TYSM Nick.

First time with Nick, he was kind to our Toby (mini cockapoo). We love our pup with curly long hair but he was long overdue for a cut, we knew he was matted. Nick was honest and professional with his services. He called us after bath time to let us know the style we want will not be achievable this time as Toby needed a good shave due to matting. The fact that he called us to make sure we were ok with this decision shows that he truly cares and we were very appreciative. Great job we love our Toby’s healthy cut

I have been taking my Pomeranian to Breanna since he was a puppy. She is the only groomer I trust. The way she scissors him is always perfect. There is not a single hair that is out of place. She is also such a sweetheart and treats him like it it is her own doggy. I have been to so many places with my older Pom, but ever since I found her I am never switching. Thank you Breanna from me and Mr. Milo.

The general manager, Will, is great! He helped me sign up my extra pet for the vital care rewards! He truly cares about his customers and their furry friends.

We’ll definitely be back! The groomers are great. They’re all super nice and did great with my new puppy!

Alicia was so knowledgeable and incredibly helpful with helping us get everything we needed for our first adopted dog. The store is always super clean when we visit and the staff is always very kind.

Went in for finding food for my dog who has been sick with an upset stomach. I was given assistance almost immediately and the associate took time to work with me to find the product that would be best. Very impressed!

If there is any place I would trust more than my own home, it's the Petco in Palatine off of Dundee Rd! They even brought my dog curbside so I wouldn't to have to take my baby out of the car and into the cold!!!

Fast on finding things, friendly cashiers,great store!

We absolutely love Petco and everyone there! We go to the Palatine, IL location on Dundee Road. We loved the vaccine clinic that was held there on 9/16 so quick and easy and the workers were amazing from start to end. Our favorite groomer is Nick L of the same Palatine, IL location on Dundee Road. He’s seen our 1 year old goldendoodle since he was a puppy and he just adores Nick. Nick explains everything to us and his advice is always spot on. He’s truly an asset to the teM

I came in and asked for a small aquarium that I can put on my desk with just 1 fish. It appeared, everything is not that simple. There is a bunch of little details that you should consider, in order to get a proper fish for certain conditions. So how did I choose it? there was a guy named Wayne, who seems to be sort of Zoo-Wikipedia. It seems like he has an answer and explanation for EVERYTHING, and he was extremely nice!! Long story short, the picture attached is what I got and thats exactly what I was looking for, awesome service, reasonable pricing, great overall experience!

We love this Petco! The manager Wayne was extremely helpful and very friendly! I have a 9 month old rescue puppy named Maize that was caged for 15 hours a day and abused, which has made her unsocial and scared. She has made tremendous progress already and Wayne respected her space and let her come to him! Wayne was very knowledgeable and helped me pick a great food that didn't break the bank! Maize and I can't wait to go back! Thanks Wayne!

Had my pup rip a nail and looked like a murder scene in the back of my truck. Stopped by to pick up some styptic powder.

Cheyanne led me to powder and was very nice. She asked what was going and started to provide the best options.

Nick the groomer overheard our conversation, and offered to take a look at my pup. He came out to my truck and helped me out with applying the powder.

Staff really went above and beyond. They were over the top nice and helpful.

Purchased online order for a easy in store pick up. Great Customer Service on hand for you to ask Anything.
Very Helpful!!

I went in a few days ago to buy some mice to keep as pets, they didn’t have the kind I wanted however I saw two little dwarf Hamsters and I couldn’t leave with out them.
Cheyenne was beyond helpful and knowledgeable she helped us pick a habitat and all food and treats we needed.

There’s so many cute items for my lovely doggie!! Especially for Christmas season!!

Brianna is the best groomer for dogs.Highly recommend! Very attentive and professional!

Went to get Christmas presents for the dogs. Store was clean and cashier was friendly

Great customer service. Big choice for dogs clothing

Got 2 leopard geckos from their today and the staff where really helpful