Gray's Tire and Service Center

I’ve been taking my vehicles to Grays for some time now. Today my tire went completely flat and left me stranded on I65. They were able to work me in and fixed it in a matter of hours. This is the first auto shop I’ve been to that I don’t worry they are pulling something over my head or being dishonest. They have great customer service, super friendly and professional (David is awesome!!) and are very honest and straight forward about pricing and your vehicle issue/maintenance. I highly recommend Grays and will continue to get my vehicles serviced there.

I just had a guy to help me by the name of Lance at Grays I had a flat tire. No lug lock and was a hour from home.
Great customer service they fix my tire and I asked if they have any tires in stock that size I was going to buy some brand new tires just to show my appreciation I highly recommend them for any of your service. I’m down here in Prattville, Alabama and they also have another location in Auburn Alabama on wire Road.

Gray's Tire is a fantastic garage. From my repeated visits, it's become clear that they focus on serving their community and getting their customers back on the road. Their mechanics and point-of-contact people are honest, knowledgeable, and unfailingly helpful. I am regularly impressed by their skill and kindness.

Had a flat tire while camping at Gunter Hill. The campground recommended Grays and they went above and beyond to help us out. Highly recommend you try them. We appreciate all they did.

The cleanest, fastest, and most family friendly service center i’ve ever been to. Very clean restrooms, water fountains, and the waiting area was very clean and organized as well. They have a great kids area with lots of toys that kept my little one entertained. I was not looking forward to sitting for a long period of time with my child, but he had fun and it made the process smoother than I could’ve ever imagined with a toddler with me. I will recommend this place to everyone!

My husband took my car in to have a nail removed/tire patched. It took the techs less than thirty minutes to complete the entire process, and they didn’t charge us a dime. Professional, efficient, courteous. We will certainly continue doing business at Gray’s!

While traveling back to FL, the air conditioning quit in our car.
Approximately 4pm we pulled into their shop and they had us up and going, and back on the road by 5pm! Great folks! Extremely helpful and friendly!

These guys fixed a nail in my tire quickly at NO CHARGE. They couldn’t have been more courteous and polite! I’ll definitely use Gray’s for all of my future tire needs.

I was traveling with family for fall break. We stopped for lunch and realized we had a hole in tire. I took it to Grays and they plugged real quick and got us back on the road! Thanks to the guys for helping me when we were in a tight spot. They played good music in the shop area too!

Great customer service and super-quick turnaround. Had a nail in our tire while visiting family in Prattville and they took care of it within 20 minutes, with no appointment or hassles. Wouldn’t hesitate to bring business to them in the future and have already recommended them to our folks that live close by!

Gray’s has been a consistently excellent factor in my car care for a few years. This location, in Prattville, is great. Excellent staff, great service, kind. I look for and spend my money at companies who treat me with the dignity I wish every service focused organization would give. They do it so well. Listen, if you have a complaint call them and talk to them-my bet is they’ll treat you right and make it right, it’s their company model.

I came in to get a valve stem replaced, they got my tire right in as soon as I got there. The young man even offered to put the tire back on for me. These guys are on point! Fantastic customer service and I will definitely be back! Thank you guys so much! Especially for getting me in and out so fast!

Very friendly staff! Got me in right away to fix a TPMS issue on my tires. Waiting room was very nice and they had some kids toys as well to keep my kids entertained! Definitely would use them again!

Gray's in Prattville is the ONLY place I EVER take my vehicles. Great people! Highest quality care! Makes you feel like "home". We just love them all! Go there..you'll never go anywhere else!!!!

The customer service was excellent. I had a nail/bolt stuck in my tire. They fixed the tire in no time. Made my day a whole lot better🥰

The team at Prattville are always courteous and helpful. More than once they've wished me a blessed day. They have done an awesome job maintaining my Tahoe. Recently, I had a tire losing air pressure. They promptly found the nail, fixed the tire and I was back on the road in less than an hour! Thanks again guys! I highly recommend Gray's Tire in Prattville!

They had amazing service! David was extremely friendly and knowledgeable! I had a small nail in my tire and they located it and patched it up for me in no time! I will definitely be back and recommend them to everyone I know!

The customer service is fantastic and the speed of the workers are to be applaud.

I had went in to get my headlight fixed one time and my flat tire fixed and tire pressures refilled the other time. Both times my car was taken care of swiftly and efficiently by a very nice group of gentlemen.

Walked and requested a tire check. There was a nail in the right front passenger side. The customer care attendant was kind, helpful and compassionate. It was soooo nice to experience sincere concern. The tire was fixed and I was on the road in no time. Thanks Gray’s‼

Went and had them look at my tire because it kept losing air. They are always great when I go to them. And they are quick with the service, getting me in and out right away. Appreciate everyone there!