AutoZone Auto Parts

Thank you Brandon, Vincent, Joe for all your assistance today. My daughter is learning how to change her own oil. Vincent explained to my daughter how to do it, pointed out cost effective way to buy the oil amongst other good to know instructions. Brandon looked up a light part for my son. gave him options and tips. When asked about Aoutozone jobs, he spoke highly about his position and training for new employee. I felt at home in the store Which is strange a cause it’s an auto store. I felt like they were really looking out for the customer. Thanks again guys. Joe of course was assisting as needed and treated customers with respect. Thanks Again - Mirella

This review is for service I received last night.. 11/29 around 7pm. I came to the store with a busted hose & I can’t say enough about the service I received. I didn’t know what I was doing & really needed help. They came right out in the parking lot and helped me . He installed the hose and I was able to drive home with out any problems. I think Vincent ( I am sorry if I got the name wrong, I know it started with a V) was the person that helped me .. I appreciate autozone and recommend this location if you need great customer service and parts available in store .. if I could add stars .. I would!

Battery died this morning, Bayside was crammed this morning, so I needed a quick fix to get me back to work. I've never taken my vehicle to Autozone before, but I had a great experience today. Vincent tested my battery and replaced it quickly. He was very thorough too, did a great job, and provided great customer service. I will definitely go here again when needed. Vincent is the man.

Well stocked for virtually all you automotive needs. Polite courteous staff.

fantastic experience - knowledgably and professional staff. Matt helped me change my wiper blades and was phenomenal and courteous. The price was right, too!

Amazing customer service and experience with Vincent! He helped us out finding the right alternator for our car and gave us some tips since we were changing it ourselves, thanks again Vincent!

Outstanding and highly professional customer service from Rick, the store’s manager. He shared his expertise on batteries and helped me choose the right one, and was happy to install it (even in the rain!). Overall great first impression for a new customer.

Amazing!! Great customer service!!! Will be going back for all my needs!

Without a doubt, 5 stars for this AutoZone location. My impromptu visit here was excellent.

I was hunting for car-related gifts and had no idea what to get. The employee that helped me was gracious and patient with me. He even took the time to walk around the store and point out products he recommended and uses himself. I ended up making an AutoZone Gift “Bucket,” and I know it will be a great gift!

Everything at the store was amazing and the employees on shift this evening were incredibly helpful and very professional and our experience was absolutely fantastic thank you good job at this store

Vince and Sara at the Prince Frederick MD location were extremely knowledgeable and helpful. Great service was provided!

Noligable staff had everything I needed

I met this man name Vincent Marshall at Auto Zone in prince Frederick who saved my life and fixed my headlight for me . Nice price he work so fast and very professional and friendly. 100% recommend.

Came here after a car wash took my windshield wipers off.

Customer service rep was good. He let me know this happens all the time with that car wash.

Installed my wipers for me which was pretty cool.

Overall good experience.

Wayne and Myers provided the best customer service I have ever experienced at an auto parts store. They went out of their way to ensure I was taken care. Truly life savers! You have a customer for life! Thank you!

My husband normally gets items from there he can order online and pick up

I have never had a problem in this store all the staff is very knowledgeable and polite I honestly couldn’t ask for more than that but your company has made it even easier with the app I can simply find the parts I need call and give the number bing, bang, boom. I get what I want also the rewards card is the coolest five purchases over 20 bucks over any period of time and without even realizing it I’m getting $20 off. AutoZone is simply the best in my opinion

Always very helpful

Everyone here is so friendly and helpful! They even changed my battery for me and helped me learn more about my vehicle. Thank you!

Went to autozone tonight and asked about a brake light that I had out, Matt was working with a customer and told me that he would be right with me!! He went out and took a look at my car and changed the brake light for me in the rain!! That’s some great customer service!! Thank you again Matt for changing my brake light for me!!