Starbucks

I received a sticker on my cup asking to fill out a survey in email. It also asked that if it's anything but 7 to send an email. Well since I didn't receive the survey in email, and the email listed on the sticker is cut off, I decided to leave a review instead. I would give this location an 8 if I could. They are so polite, so kind, willing to fix an mistake that may be made (very rarely happens) love this location! If google let me give more stars I would! 100% recommend this location to anyone!

one of the best Starbucks that are they have bigger tables for people they actually do some work compared to the newer refurbished Starbucks where they don't want people

To say we frequent this Starbucks is an understatement! I don’t just go here because I love the drinks! I love the staff equally as much! They go above and beyond any other store I’ve ever been to! Mindy the manager has this store so well run and her partners are truly like a family! I love THIS STARBUCKS!!! 🍀💚💚💚💚💚

As someone who worked at Starbucks for years, I would’ve hated me as a customer. I messed up my mobile order drink and it was completely my fault but the sweet blonde at the window was so sweet to help me out and remake an entirely new one without any issue. I definitely would’ve been annoyed if i were the one behind the counter and even if she was she never showed it. Thank you guys!!!

It’s pretty nice and quiet, I like the people working there.

If yiu like the Pink drink then you have to try the dragon or violet drink. So good always my goto drink for the day sometimes multiple times a day. Great location and nice staff. Wish they didnt run out of the PB&J boxes so quickly each morning as my kids love them. Other then that great everything.

Love the service the girls here are amazing whatever you ask for they will do a super great job special drinks they will do it expectations on your drinks will be above and beyond what you ask for 100%

They almost all the time have my orders ready by the time I get there. If it's not ready I doubt I wait more than a minute. Went through the drive thru for the first time today and was in and out with 6 cars ahead of me. Great customer service, fast and friendly

Why do I enjoy my morning Starbucks coffee .... I can feel the gratitude when I heard the kindness of the person taking my order and when I get to the window to pay my order, all I see a smile greeting me. It is priceless!

Amazing customer service! They really do care about their customers. I had a big order and I came at a busy time so I had to wait a little longer than usual due to high volume and a large order. However, the barista gave me a little $4 off card to apologize for making me wait which I thought was EXTREMELY generous! I'll definitely be coming to this Starbucks more often!

I love the employees at this Starbucks! Always greeted with the warmest hello, incredibly sweet and happy to make sure you leave with exactly what you want and a smile. There are three stores that I could go to on my way to work but I go out of my way to get that perfect cup of Joe and to be treated so kindly by these wonderful people. They are the first people a see and there is no better way to start my day. Keep up the good work and stay sweet and cheerful!

Chi

Employees and service are always great. Starbucks needs to hire more baristas at this location though. It can be extremely packed in the drive through. A lot of the time you'll end up blocking people trying to get in line. Happens often on Sundays.

Great atmosphere. Comfortable temperature and friendly service.

Nice surroundings, comfortable seating outdoors and in, and very good help. I had the double sausage egg breakfast sandwich and it is divine! My sister and I have now made this place a weekly coffee get together.

Always pleased with how they make my drinks here! Friendly staff, but sometimes the drive thru takes longer. Worth the wait.

Side note: Please fill that giant pot hole in the drive thru lane! It's unavoidable and is damaging vehicles.

Always a great experience when I visit! 99%of the time my order is fast and spot on. On the rare occasion that a drink is "off" it is replaced and corrected with a smile and an apology. The staff is bubbly and personable, the cafe is always clean no well stocked with sugar cream and accessories, the food case always looks stunning, and the service is always fast. This is THE Palatine store most definitely!

the employees here are always incredibly sweet and personable :) i order in-person or through uber eats and i've never had any issues whatsoever. i've also received a gift card from them when one of the items i ordered was out of stock- it was very kind of them to go out of their way and do that for me.

I had a unique experience, not one you would like to have, but that is unrelated with Starbucks. A friend, we were with, fell sick at this Starbucks store and we had to call 911. The manager (Mandy I think it is her name, unless I heard it wrong) filled out a form with all the necessary information and surprisingly, 4 days later, I got a phone call from her, asking about our friend's condition/ health. She was extremely friendly and kind. I would give her 10 stars for being such a kind person.

Great staff. Great coffee.

Tried the cold Irish coffee with shot of expresso in it ,wow so good hit the spot . Picked up a gift card. The girls behind the counter were very nice . At store #2287