Men's Wearhouse

Came in for a suit that I needed before I flew out to LA the next day, K greeted me with a great smile & amazing attitude. Got all my measurements & had great ideas for suits/shirts. Helped me for about an hour & was incredibly patient the entire time with such a bubbly personality. I think one of the most impressive things about K is her ability to sell. One of the greatest abilities of a great salesman (saleswoman) is to sell without selling. If the store had better selections of socks & shirts, I would’ve bought those as well on top of a $500 suit. K’s is a 10/10 employee. She was dressed great & gave the entire store a classier, upper class vibe. Deserves a raise because she is the type of employee that are nearly impossible to come by.

K is such a great tailor, she was very patient with my mom who didn’t speak a lot of English. She got me a great looking suit and my friends love it. Share this to K if you read this men’s wear-house, thanks!

I recently had an outstanding shopping experience at Men's Warehouse in the Lakeline Mall and I can't thank the team enough for their exceptional service. In particular, I want to commend Rey, the manager, and Kai, a young team member, for going above and beyond to help me upgrade my wardrobe.

To provide some context, I had just landed a new job and realized that I needed to improve my professional appearance to match my peers. After shedding 67 pounds, none of my suits fit me properly, and I was under pressure to find suitable attire, and needed a very quick turnaround. I was working on an assignment with a deadline and unfortunately, I arrived at Men's Warehouse about 30 minutes before closing, with little knowledge of fashion.

The store manager, Rey, let Kai handle it and he accepted the challenge. He patiently helped me identify the right brand, which turned out to be Tommy Hilfiger for my body type. His expertise in finding the perfect slacks and shirts was impressive, and he even provided valuable fashion tips to kickstart my journey into uncharted fashion waters.

What truly stood out was Kai's commitment to ensuring that I had the best possible experience. Despite the late hour, he ensured that my alterations would be completed the very next day. It is a testament to Men's Warehouse's training program and perhaps his upbringing that he displayed such dedication and professionalism.

Rey, the manager, also deserves praise for fostering an
environment where excellent customer service is the norm. It made my shopping experience memorable and seamless (no pun intended).

I highly recommend this Men's Warehouse.

TL;DR : Man with no suit game enters store 30 min before closing in need of an upgrade. The challenge was accepted. Outstanding service. Next-day alterations. 5 stars. Highly Recommend!

-This was the perfect place for me and my groomsmen to get our tuxedos for my 3/15 wedding
-Excellent service
-Great selection and variety of options for our budget
-Will do business again.

The store manager named Rey gives the best customer service possible! I have never met someone in retail who can execute customer needs and meet them with satisfaction! Rey helped me pick out style, size, and color while staying within my budget! He informed me on current sales going on and offered to complete my boyfriend's look for a special occasion! Sweet, handsome, and well organized, this store and it's staff are competent, patient and extremely efficient! Thank you, Rey Garcia!

Amazing service and selection of clothes. JD and Zack are first class. Plus you can get tall sizes.

I was measured for a wedding tux in Utah that I was supposed to pick up here in Austin. The pants were way too short and I needed a solution fast. JD working at this Lakeline location stepped up and found the only available pair in Austin that was my size and had it ready for my pick up the day before the wedding. JD was very professional and on top of everything. Ask for him if you come to this location

The entire staff has been attentive and helpful. I am working with the manager Rey, and he has been as good as they come. He perfectly tailored me a vest between the second and third meetings and my experience there couldn’t have been better. 100% recommend to anyone to use this location for any and all needs in men’s attire.

I was worried about getting a nice outfit for a funeral with a short amount of time. I know it can be annoying with walking in within the minute of opening which I feel uncomfortable doing, but Dre welcomed me and provided incredible service the moment I walked in the door. He made me feel welcomed and comfortable the second I walked in. He was very professional and informative. He was patient with me and made sure I felt confident in what I was wearing before walking out the door. I truly appreciate the incredible service and outfit Dre provided me.

I will be returning to this specific location moving forward, not just for special occasions but also my work attire.

Thank you, Dre. I truly appreciate you.

Kaiya was the saving grace to my wedding day. Picked up my suit from a different location only to find it was the wrong size. Decided to go to a different location so I came to Lakeline. Kaiya was very knowledgeable and was able to get my suit situated that day so I didn’t have to wait and hope it would be ready in time for my wedding. This experience definitely secured my business in the future. I’d definitely recommend this location if you’re in the austin area!

I walked in unsure about successfully getting my groomsmen set up with tuxes. Walked out feeling like everything was taken care of without a sweat.

Shout out to Tristen who absolutely took care of me as a customer. He piped in with great suggestions about things I was unsure about. Everyone else I interacted with in the store had a great attitude and sense of humor and I appreciate businesses/franchises that operate like this.

I came with the notion to just get measurements for my wedding but the customer service Jordan Simonian gave was like no other. She took the time to explain my options and gave pointers on that helped tremendously. The store as a whole was amazing as the first person who saw me walk in made sure I was taken care of. Kudos to the employees and managment team for having such a great staff. You have a customer for life.

I had timing issues with receiving my suit, work, and having it all ready for a wedding. I walked into the Lakeline location already frustrated. Katelyn kept her patients with me and went way above and beyond to make sure I was set up. I would 100% go back to this store.

The staff was very friendly, knowledgeable, and walked me through every aspect of my purchase. As someone that has never brought a lot of dress clothes and a new suit they made the entire process super easy. Prices were very affordable for a working class guy like me. Will shop there again in the future for sure.

Excellent, excellent service! Tony is a pleasant person to deal with, he always makes me feel welcomed beyond what you would expect from any store. Sorani, the tailor/seamstress is very skillful and makes me look good in all my suits. I started going to the Lakeline location a few years ago and began buying of the rack suits; soon after I decided to purchased my first custom suit and not looked back since! Custom is the only way to go for me, worth every penny and free alterations for life!

Graham is who helped me and he was absolutely wonderful. Knowledgeable and was able to help me find a suit that fits my style and body. Also was able to help me TREMENDOUSLY when it came to setting up another suit for my wedding later this year. Ask for GRAHAM if you ever come to this location

Exceptional costumer service from Sylvia. We were going to another store for a man's shirt, when we were approached by a really nice lady that offered to measured my fiance and also guided us to the right kind of shirts and sales, so good indeed that we could not refuse all the deals. We ended up buying a really nice shirt that if it wasn't for Sylvia we would never have seen all the selections and deals this store had to offer. Thanks to her amazing costumer service, we will definitely be back to get a few more outfits.

Went in looking for a dress shirt and slacks and was wowed at the customer service. I wish I could remember his name but the gentleman that helped me was awesome. I've never been sized before so it was a new experience but I walked out with what I needed and felt comfortable with what I had.

David was awesome! He helped put me into a suit that's just "ME". I dont normally wear suits, so this is is a challenge all in itself. He was incredibly patient when it came to my "not too much, not too little attitude" and was extremely helpful in my indecisive tie selction (ultimately, his first choice was the obvious winner). I cant say enough about my great experience here from the rentals for my wedding party and my return for a "just because" suit. It was simply THE BEST!

Great selection and the best customer service from Dre! My husband needed new suits for multiple events and got everything he needed in one stop!