United States Postal Service

This is just to give a shoutout to Keena, who helped me on the day. She was alone for the whole hour that I was there (I had a large number of drop offs.) She was polite, helpful and as efficient as she could given the long process of dropping off over 50 envelopes. Thanks Keena!!

Super nice staff. People getting all mad if there stuff is late but cmon this is a massive government agency. As far as reviewing a single branch all you can judge is the people at this branch... and everyone nice and helpful and knows what up.

After trying 8 post offices in the last year, Ky was able to solve my money order issue with ingenuity and kindness.

I go to this location often. The people that work behind the counter are really nice !! It's clean and pleasant!

Our postman George went above and beyond and found a missing mail for me. It’s my passport so I was really worried to see a “delivered” tracking stamp but nothing in the mailbox. We waited two days hoping it would get delivered but no luck. I happened to see George delivering mails in the neighborhood so I talked to him. He took extra time to check with the neighbors and with the system. He then took the tracking number and told us he’ll do more investigation. 20mins later, he came back with my mail!!
We’re really grateful. Thank you so much George.

I think this location gets a bad rep because so many of its customers are unfamiliar with how mail works and require a lot of hand-holding. Last week I was in line behind a woman who got to the front of the line and asked what she needed to do to mail a regular #10 envelope! And I’ve seen plenty of people here asking other similarly basic (but not THAT basic) questions.

What I haven’t seen is the staff being rude to any of these people or refusing to help then. So of course the line is longer and slower than if you go to a post office where most customers know what they are doing.

This is my local post office and I frequently have my mail held when I travel. I’ve never had anyone working there be “rude” or seem “lazy” when I pickup my mail. Sometimes I have to wait a couple of minutes while someone goes to the back and gets it, but that’s totally to be expected and not a sign or “rude/lazy” workers. I’ve been completely satisfied with my interactions with this post office and have been coming here for seven years.

very friendly and upbeat employees who assisted me immediately. thank you for all that you do!

I have been going to this Post Office for years and have had positive experiences. It’s not fair that they have primarily received these bad reviews. So I am posting a positive one. Everyone I have EVER dealt with had been polite and helpful. Long lines are sometimes unavoidable. Go somewhere else, because the lines have also moved quite smoothly and quickly for me here. I drop off packages all the time.

Have never had any issues here. Staff are very knowledgeable, professional, and helpful. USPS has been a godsend for my small business!

I actually live not here but in a timezone where most post offices were already closed when California's was still open. And I needed information that I couldn't find online so I just randomly picked a post office to call and after 4 failed attempts at various post offices I called this one. A guy picked up right away and helped me very courteously. So much so that I wanted to leave this glowing review. I doubt I'll ever go here physically but I've appreciated their service today. If the guy I spoke with, I wish I got his name, is an example of how their workers are, I'm sure it's a great place to send your mail. That's weird. Anyways.

This is by far my favorite post office. The line is never too busy if not busy at all (because the staff is quick and efficient ). Also believe me or not, the staff here is very friendly and helpful. While other post office facilities had me pretty frustrated (like the one near Maxella in Marina Del Rey, the one on Wilshire blvd-Santa Monica or the one in Venice near the Venice sign), this one is my fav!

I'd give 6 stars, if I could!!! Fantastic people! During this difficult time, my package was delayed, but I really needed to get it before leaving for a 2 week trip. I called this office, desperate to get the package delivered (as it was already 2 days late). Even though it was already 7.30pm, they called the postman and he went out of his way to deliver the package anyway. He arrived at 8.30pm, way past his EOB, but I GOT IT. I am beyond thankful, these people are the real heroes without capes.

The line flows very easily and the space is a littler larger than the other ones in the area. The clerks here are super friendly and provide a chill atmosphere. Favorite one in the area! ♥

The personnel working today we're very polite and helpful and courteous. Was very satisfied with their customer service was some I had not anticipated and seen at another post office in a long time. 5--23-2015. Very clean and organized.

Tracy was awesome today! While she was unable to help me through to the end (as the person with access to the software was out today), she was very kind and courteous. I'm looking forward to going back to this location, thanks Tracy!

I see a lot of negative comments and I simply loved it. Great accessible location, parking, clean and nice size for a neighborhood location. I was there Monday morning, enough counterstaff and I did not wait a minute. I am sure they have busy times... but for me it was awesome and everyone was friendly.

Had a problem with signing up for post office box and receiving REAL NOTIFICATIONS via mobile phone. Although it took a while to get it corrected, London and the counter staff were patient and helpful with getting the kinks worked out. Thanks USPS!

Great and very kind service!! Thank you for helping us with our mail even after working hours!!

It's one of the best USPS offices in the area! The service is MUCH faster than in many other locations and all staff members are always friendly.

This is the BEST PO! The customer service is better than any PO I've ever been to, it's very clean, and the employees really are friendly. If you have to go - go here!