rag & bone

I recently called the Abbot Kinney Store to see if they had a bag in stock that was sold out online. I was helped by Brandon, who told me they had one left in the warehouse showing on his computer. (btw, I called another location first who referred me to buy it at a third party company who had stock) I was hesitant to order with him because of the low stock but Brandon told me the computer was usually right and we should order it and he would keep and eye on the processing. He even expedited shipping!

The customer service that I received from Brandon was above, over and beyond. He tracked my order, sending me texts and keeping me up to date. Brandon was going on vacation and told me he informed his manager of the purchase in case I needed to reach out- he even checked in with me when he got back to see if I liked the bag. He was polite, friendly and provided stellar customer service. I think they are lucky to have him! I highly recommend giving Brandon a ring or a visit at the Abbot Kinney location SOLID A+.

Georgia was such a wonderful help! If and when I return it will only be because of her.

Brandon is such a sweetheart! Thank you for your assistance and for making my shopping experience a breeze. I love my new jeans!

Love it here! It is on the expensive side but the quality is beautiful! Large selection of men’s and women’s clothing. Very helpful salesperson. Overall a nice experience because the store is gorgeous!

Men's selection is narrow, but quality, and the staff is super helpful and low pressure, even when I slid in right before closing time on a Sunday night.

Fav store on abbot Kinney for jeans🫶🏼

Possibly the best rag&bone on the planet, best customer service around.

Lovely store with a super friendly team of smiley people!

gag and bone makes great stuff!

store as great as its name

Great place