Pep Boys

Very nice, both on the phone and in person. They are very willing to explain everything in an understandable way! Prices are very fair! I believe I spoke with Herb over the phone and Micheal in the office, both very nice men. You can also drop off your car and they will call you when it’s ready, which is very convenient. Also I couldn’t pick it up for a few hours and they were super understanding and let me pick it up late and drop it off early.

Excellent service! Herb and Logan have been fantastic to work with. I have brought all three of my vehicles there as well as my mother-in-laws when she had a damaged tire. I feel they are HONEST, thorough, and efficient. HIGHLY RECOMMEND>

My brother and I used to work on my cars together and he would teach me the important self help maintenance stuff. Those are some of my fondest memories because he taught me how to NOT be taken advantage of with repairs. He passed away unexpectedly to cancer 2 years ago.
Since then, Herb, Caleb and the crew have been so helpful, honest and straight forward it almost feels like they are family now as well. I have come to know, trust, respect and lean on them and I know my brother must have led me to them.
Thanks for all you do!
Karen Neighbors

Great customer service at this location. I have been here several times and no issues. I recommend this Pep Boys location

My Pep Boys has Herb Vickery, Service Manager. Nicest man in the world and will never steer you wrong. If you need it now, he will tell you. If it can wait until next service, he will tell you. Techs are great! I have never had ANY issues with Mr. "Herb and his Pep Boys service techs".

The staff is kind and knowledgeable, and waiting for work here is super easy. They have dedicated space for plugging in and working, so I didn't even have to take time off.

Excellent service , good price, they inspect your vehicule and recommend service you really required. Very honest. Will reduce 50% of repair cost compare to the vehicule brand shops. Report to CARFAX too!!

I had an emergency come up as I was driving, and this shop was on the way home so I stopped by and Herb and James were able to quickly troubleshoot and fix the issue which allowed me to get home safely. 10/10 experience!

Caleb and the team did a great job on servicing my vehicle. They explained what was done, and what I should look out for before my next service.

Logan was on top of getting my tires mounted and Balance ASAP.

They quickly identified the problem of the tire losing air and repaired it very quickly. Thanks
I also had the experience that the employees there were friendly and very helpful.

⭐⭐⭐⭐⭐

Want to mention the outstanding experience I had with Kyle and Caleb for their outstanding help with my wheel alignment. The employees at this location were incredibly skilled and efficient, making the whole process seamless.

Both Caleb and Kyle were not only friendly but also highly knowledgeable. They patiently listened to my concerns about the alignment I had received from a location just up the road.
(BTW CORPORATE, you need to get the other locations up the roads machine fixed!)
and quickly assessed the issue with my car’s alignment. What impressed me the most was their willingness to explain every step of the process in a way that was easy to understand. I wasn’t just handed a piece of paper with red and green bar charts. They came in and kept asking to questions to find out what was going on and talked through the whole thing with me.

I was impressed by the attention to detail that Kyle showed while working on my car. They ensured every aspect of the alignment was precise. Even chasing down an issue that apparently can’t be adjusted due to damage caused by being run off the road by a drunk driver.

Aside from their expertise, the staff maintained a high level of professionalism throughout my visit. They were honest, transparent, and didn't try to upsell unnecessary services, which is always appreciated.

The entire experience was smooth and hassle-free. The waiting area was clean and comfortable.

I highly recommend this location to anyone seeking top-notch service and friendly, skilled staff. It’s amazing the difference between two locations of the same company.

Herb, I want to thank Kyle and Caleb for their exceptional help and expertise. They are an asset to Pep Boys. Give them a service award and any recognition the company has. I will undoubtedly recommend this location to family and friends for any automotive needs.

Gratefully,
Chris Little
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Herbert and Kevin are fast, fair, and professional. They showed that they cared, and worked efficiently. 👍🏽👍🏽 great service!

Always great service. I have been bringing my vehicles here for 4 years now and the customer service has always been superior.

This Pep Boys has very friendly employees who have always been patient and answer any questions I have. They are timely, they try their best to get you in at the scheduled time and out quickly! This is my to go to one stop shop for my vehicle!

I go here near ten ten and 401 for my oil changes. The workers are courteous and thorough. They give your car a free mini inspection and rotate the tires.
I also had ignition coil and spark plugs replaced. When the coils went bad after repair, they were replaced under warranty with no problem. Very respectful gentlemen working here. They also repaired other issues I've had with my vehicle. Each time the service has been great.

They took great care of me and my car in all capacity. THANKS JAMES

Every time I have had my car serviced here, the service has been excellent. They're friendly. There is no unnecessary waiting. They do their best to ensure that I am satisfied. I highly recommend them.

It's amazing how different this location is compared to the one just 3 miles up the road. Everyone is so kind, welcoming, honest and thorough. You can tell they appreciate the fact that you chose them.

These guys helped me out a lot in a desperate time in my life. I'm grateful and I recommend them heavily. 🤙