Petco

I love visiting this location because of the customer service by one employee in particular. I’ve encountered a female employee there and when I asked if she worked there, she answer with “what do you need.” I’ve also had similar experiences in St. Charles, it seems like people don’t want to work anymore.

However, there is an older male employee there who is very kind and friendly. He helped me use my Petco gift card and always says hello to my one-year old daughter. I really appreciate his customer service and his helpful character. I think his name might be Christopher, thanks Christopher!

I love this place!! My dog is very afraid of all pet stores, I assume it's because they somehow remind him of the vet.

The employees here are the absolute BEST!! He gets a small treat every time, and it has helped tremendously with his anxiety. Everyone is super friendly and sweet!

Thank you so much! I really appreciate how amazing you guys are! ❤

There’s no other place for the best grooming for my dogs than this place. This was initially recommended by a friend, and everything is all fine when it comes to my pet, thanks to all of them. The staff are always friendly and accommodating. I go in here for the grooming of my pet. They always make a pet more beautiful than they were. There are a lot of things that are about how good things are. They are really good at their job, like they are so skilled at handling pets and all of that. They also really care for the pets, not only because it is their job, but I can also feel how good they are with the pets. Every pet that I have seen that has just gotten finished grooming here is so nice. I never heard anything negative from the experience of others while using the product. I am just really thankful to them because they always make everything perfect with regards to the pets. They also accept what kind of groom you want for your pet, which is so nice and they really follow through when there is a request. The cute pets really deserve to be in this good place.

Jade always does such a great job on Mya. I hope she never leaves PetCo.

I love Petco. I have adopted several kittens from the store in South Elgin. The people are friendly and know you by name. They are pretty knowledgeable about the products they sell as well. I have never had any issues or problems with any returns.

Hailey is amazing. She handles my dog so well and and her grooming skills are impeccable!

Simply the very best grooming my dog has had since I've moved to the area. Stacy is a real professional and loves her work.

Thank you Staci and Jade for your professionalism and skills. Cosmo, Tootsy & Munchie love you!!!!

Great array of products and friendly services. Also provide vaccinations for your pet at discount.

Took my daughter to buy a Betta fish. Staff was friendly, store was clean, and a wide variety of fish. My daughter picked everything she wanted and then some and she cMe home happy. The price wasn't bad. Will take her back when she wants to expand her aquarium.

Love the quick service and how my Kaisy looked and smelled. Great Job🥰

Clean and friendly people had good clearence sales

We take Chloe our RotLab to Petco, she loves the Staff and Atmosphere.

This is a smaller Petco compared to the one in carpentersville which is not expected. But I was able to buy what I needed. The selection of cat items is much bigger at the Cville store but if they have what you are looking for it isn't a big deal. Employees are very nice. Store is clean.

I go to puppy play time, training, and do all of my shopping here. I LOVE Cheyenne and her training. I couldnt imagine going somewhere else! This place is so much fun and my dog has learned so much in 6 months. Dont forget to come to puppy play time!!! Its free!!! And we love it. Cheyenne is the best!

I am a care giver and my client has a little dog. Her nails were so sharp and scratch my client making him bleed. I called the grooming service from Petco and asked if they could take her the same day. They were so nice and they accommodate my client little dog to clip her nails. They did such a wonderful job, the groomer was so nice. I will definitely recommended the grooming from Petco they are very professional and very caring.

Very friendly staff in this Petco grooming salon location! My mother and I have been walk-ins for nail trims for her pug, my Shepsky, and my small rescue dog who needs extra patience & reassurance. I feel better being able to stand and watch for my rescue dog and they have taken very good care with him. I have since moved out of state, but I know my mom and Toby the pug will be a returning client.

Always easy to get what I need. Staff is friendly

I love that I can get all my pets needs in one shop!

The groomers and staff have always been so nice to me and my dog! Support local business !