Boston Coffeehouse Drive-Thru

Update: 3/12/24
Happy to report that Boston Coffeehouse drive thru, is back in our good graces. Today we ordered our usual, which was delicious, and wrapped eating utensils were no longer placed on top of the food. Very happy to see that the management & staff are responsive and are prioritizing food safety.

Update: 2/29/24 changed my review from five stars to two.
I really hate to do that because we do truly love this place, and we have been enjoying being regular customers. However....
***One big negative that I hope they address, promptly: it is highly unsanitary to put paper napkins and wrapped eating utensils on top of the food, inside of the container.
Why in the world wouldn't you put those items inside the bag?
Why place them literally on top of "clean" food??
What this does is basically expose the food to contaminants. I see it as lazy, and extremely indifferent.
Called the store to mention my concern and was told
" Well that's how we do it here"
I'm not so sure what was worse, the mishandling of food, or the attitude of the staff member when given feedback.
****I do want to mention that they have one employee who is outstanding. Other members of the staff would be wise to emulate Julian.****
It's really a shame because we have enjoyed not only their coffee beverages immensely, but we've also enjoyed their tuna melt, mozzarella salad, pasta salad, potato salad, and mozzarella tomato sandwich.
And I'm sure we will continue to patronize them for coffee beverages. BUT, unless they clean up their food handling act we won't be ordering any of their food again.

Boston coffee has been a favorite of my family and I for many years. We are so happy that they opened the drive thru for days we don’t have time to actually sit down and eat. They have the best coffees and food. All of the employees are so nice and helpful.

Amazing service, employees are so helpful, polite, and efficient. I had their new Boston Breakfast biscuit- it was cheddar and the best breakfast sandwich I have ever had! Finally an actual healthy and real food drive thru experience vs your typical fast food. There was 3 lanes of fast drive thru service; there was zero wait time.

This is absolutely my favorite place in town to get coffee, and there are also lots of healthy options on the menu! It’s a drive-through only location so it’s very convenient as well. Amazing service and great quality can’t beat that.

Best drive thru in town!!! Salads, soups, breakfast. Been my favorite coffee for 20 years

Love the coffee as always, the people inside were great just like in downtown. But the fact it’s drive thru only

This location just opened. they have wonderful service. Melissa was very helpful and she had a wonderful attitude and radiated positivity ✨ 💖

Very good start. Went Monday and today. Coffee excellent as always and the new biscuit sandwich is awesome.

Quick drive thru service. Food and coffee is always good!

This place is wonderful. So convenient and the staff are knowledgeable, quick, and helpful.

I was hoping for a sit down place inside or outside. This is strictly a drive thru or walk up. They did not have sleeves and I could not hold my coffee. Seems a little disorganized. Hopefully it will be better after they work all the kinks out.
Update: Tried stopping by Sunday just before 7 and they were not open.
Update: we used the drive thru today. Everything went smoothly. Large plain black coffee $4.05.

Before I write a negative review I usually try it one more time. Been here 3 times. After the first time I realized I got what was a iced coffee equivalent to fn Wendys. 99% ice 1% coffee. 2nd time I had to ask them if they can they be on the STARBUCKS standard level of ice? I mean come on man. $7 dollars for your iced latte and I paid $7 dollars for literally just ice in a cheap Wendy’s plastic cup is insane. I shouldn’t have to request for “light ice” you’re making me feel cheap as I never have to request light ice at Starbucks or even McDonalds.
Let’s talk about the breakfast choices. Ive had 3 different ones each time ive went. Expecting an extraordinary breakfast if its costing almost $8 to & $10 dollars but what do you get??? An FN lunch lady breakfast in a cheap Chinese takeout styrofoam togo plate. This place is charging so much for such mediocre at best, lunch lady, sad hospital food. And if that description couldn’t sum up exactly how you feel after paying about 16 dollars for this sad depressing coffee and breakfast imagine then feeling like that but in a hospital paying hospital prices for pathetic sad lunch lady hospital food then this is exactly what it’s like.
They really lost their mind. I’ve attached one photo of the “Boston breakfast biscuit”. Almost 8 dollars for this joke that is the size of JimmyDeans and weighs no more than the worthless grocery bag it was served in ***this isnt a large styrofoam plate, its smaller than your hand***

Hey, y’all need to change you guy’s hours on google, because it says that you guys open at 6 AM and you don’t you open until 7am so let’s be honest. I literally drove up there for no reason because your Google is wrong. Not Cool yo.

I was very excited for this place to open due to the main location being so busy. We love their coffee but unfortunately this place is completely different. We’ve tried it 3 times and every time the coffee is extremely bitter and does not taste good at all. Tastes like they’ve let the coffee sit on a warmer for way too long or that the iced coffee is old. Really disappointing.

I have visited several times before giving my review. The drive-in and service are very poor. Often the cones blocking the entrance from Beresford are left out well past the time they open. I have been ordered several times at the drive-in intercom to park and wait for someone to come take my order, just to watch the next car or two to pull up and place their order and leave before I'm able to place my order. I also waited 10 minutes for someone to come take my order but no one ever came. On my final and last visit I was told it would be a 20 minute wait for an egg and cheese on a bagel, seems call ahead orders are valued more because they charge more on their website. I also don't appreciate being asked how much I would like to tip, either have a tip jar at the window or hand me something where I can add a tip, do not demand a tip for poor service.