The UPS Store

Wow, what an awesome group of hard working print experts at the UPS business store in Gallup, New Mexico! Our marketing agency, batt.us, recently sponsored a Christmas Chapter House event near Gallup and we had all of our marketing materials and event signs printed and mounted. Everything we ordered came out better than expected! Thanks again!

I have used the services at this UPS store several times over the last couple of years. They have always been helpful and kind. They are professional and they even remember the customers so you’re not walking in without a rapport. I know if I need something done that they’re going to do it right.

Everyone is always such a pleasure to work with. This is a very high traffic store and they do the best they can to always help. Bill has an answer for everything. He goes out of his way to give me the best/fastest services.

I came here to return some amazon packages we ended up not needing. They were busy, but I was helped right away. The manager, Billy, was so helpful and welcoming. We had just moved to New Mexico from Florida and he gave me such a wonderful western welcome. Thanks ups!

Michelle was the best customer service representative I've ever experienced at a UPS store and I was just traveling through Gallup NM from AZ to CO. Thanks again !

If I could give 20 stars I would! I don’t know the gentlemen’s name but he wore a Cowboys mask and went above and beyond to be helpful and informative. I will never go anywhere else for any service this establishment provides!!!

I always trust UPS over USPS and have never been disappointed! The employee's at this location are exceptional! :) Every time I visit here the staff are quick even when it is busy & always polite. One employee in particular has been amazing.......BILL Grijalva. Thank you for always being so personable!! :) (I updated to spell your name right Bill!)

Thank you so much Blaine for everything you did. Best experience ever. There should be 10 stars. We needed to overnight a document while traveling. We thought we were gonna have to go the UPS store then to the bank and back to the UPS store. We were able to print our document, have it notarized and overnight it all at The UPS Store. Blaine helped us with everything and went out of his way to make sure everything was done right all the while being friendly and personable. Also we were greeted promptly, helped immediately and while waiting for our document to print we were ask if we were being helped by another employee. Just great great customer service. We are from North Carolina and we felt like regular customers.

We used this store to mail some things home at the end of our family road trip. The customer service was outstanding and our items arrived in perfect condition. We were impressed with the care they took in wrapping everything and are so appreciative they made sure all of our items arrived safe and sound!

Store did an excellent job of shipping 5 small oil paintings from Gallup to Idaho. Packing was excellent with a weatherproof plastic wrap on each painting. Then a good amount of bubble wrap for each. Just a very, very thorough job. Thank you!

Very nice and informative. Michelle did an excellent job answering our questions and helping us get signed up with a box. She didn't try and brush us off like the post office lady we were trying to ask questions to about 2 weeks ago.

One review I see on here says "Customers don't matter". That couldn't be further from the truth of my own experience with this store. This store's management & employees have gone way out of their way to be extremely helpful... and I mean above and beyond expectations of a UPS Store.

I left my camera at a dumpy hotel in Gallup and this store was amazing at helping me get it back. Without blinking an eye... they contacted the hotel, picked up the camera, and shipped it back within 3 days. Amazing customer service! Highly recommended!

Never leave reviews, but had to this time. Thank you Blaine for all your help. He understood what I needed and appreciated that he did it with patients and a smile. Highly recommend him for all your graphic design needs.

Michelle at the UPS Store in Gallup went out of her way to help me out with some shipping requirements in a pinch. Greatly appreciate her service!

Can you deliver my package tomorrow I know it's Sunday

I love these guys.. super helpful and will make sure you get your delivery..I'll always use UPS if these guys keep working there..esp since living in a rural place my address is always getting messed up but I call and they always make sure I get what I order and even call after to make sure I recieved my package..they go above and beyond for people and I love them!!

Michelle was awesome, very knowledgeable!, and helpful

I can't express how please I am with the service here. Over the course of the past five years, I have used this ups store probably five or six times from notary services to buying boxes, to shipping, to making copies. I've even faxed from here. Every single time, the service has been wonderful and the personnel absolutely a delight.

Outstanding customer service. Michelle took care of us and helped us through a difficult delivery process step by step. Saved a big headache. Thank you so much!