AutoZone Auto Parts

Katya is amazing and helpful she made sure we got the best batteries that money could buy. The staff is professional and eager to help.

The young gentlemen Kalil and Chandler were both helpful and respectful when helping me get the right parts for my project car even though I was confused on what exactly I needed. They deserve a raise for being very helpful to a paying customer like me

Jarvis is the man! Spent too long trying to figure out how there are 3 different master cylinders for 1 car until I landed here. Got the right part with some excellent service on top of it. Thanks for getting me to work on Monday!!!

Got my battery changed, little hiccup quite pricey but everything was fine.

The guy’s and gals at this location were super friendly and extremely helpful. The manager went out of his way to walk me right to the new headlights I was inquiring about and informed me of the pros and cons of the different options available. Thank you for taking the time to answer my questions.

New manager (John)at 401 Fayetteville rd in Raleigh was a big help on Dec.2023. John asked what kind of truck and year. I give him the information on my Nissan Amanda. He suggest let’s check everything out 1st before you purchase brake fluid,ect.He says it’s not about making money it’s about honest. Everything checked out great so I didn’t have to purchase brake fluid, ect..

Mr. Jarvis Gay, customer service skills is impeccable, makes you feel like your Home. This man needs a raise. Thank you Mr. Jarvis. We need more people like him

James was absolutely amazing! Not only did he take the time to test my battery and alternator, but he also looked everything up in the system to check the warranty status and got me a free battery replacement when I only had one week left on the warranty! People like James truly take the time to make the customer feel safe and secure about their car issues. I highly recommend this store and him in particular!!

James the assistant store manager has impeccable customer service. He assisted me from start to finish. He was very helpful and knowledgeable all while making me feel at ease. When having issues with your car, lots of anxiety comes into play, especially for a woman but he made all of that go away. God truly puts people in the right places and at the right time. I will never go to another car place without coming to see James first because he is someone I truly trust. I walked in today as a client and left as family.

Kayla was a magnificent help and was knowledgeable and patient, great services and parts worked just fine

I really appreciate Mr.James and ALL he did to help me today!! The store was full of customers. Nevertheless, he made me feel as if I was the only customer in the store. He took his time to help me find the correct interior and headlight bulb for my vehicle. Mr. James definitely demonstrated to me EXCELLENT customer service STILL exist because I don't always experience this type of service in other stores. Thank you again Mr. James for taking my anxiety away because I really had no idea what I was doing!😊

Always either have the part I need or can have it in store in no time. The staff here stays busy as can be and still have great attitudes towards the customers! They also know what they're talking about when it comes to your vehicle! Thanks for your help and I'm sure to see you again soon

Cheaper than the other parts stores I went to, and they knew exactly what I needed and even helped me install the part! Friendly, expert customer service. Will only be going here from now on.

James the assistant store manager was THE GREATEST! His customer service was SUPERB! Grateful to have had this experience at AutoZone Auto Parts as a woman who knows NOTHING about cars but to get in them and drive them. Thanks so much!!!!

Mr.Scott I believe that was his name . He was a REALLY REALLY NICE HELPFUL MAN ! He went above and beyond for me in this hot sun . He took his time and helped me get my oil cap off and also checked the rest of my fluids for me and gave me advice on when I should be checking my oil/fluids and how often . I really appreciate you Mr. Scott if you are seeing this review . I just want you to know personally that I really appreciated you and your time today thank you so much again 😃.

Wife’s minivan had a battery going bad. They were spot on testing the battery and happily replacing it for me too. Great service with a smile.

Very prompt and professional. Thank you for the help. Highly recommend

Quick service with absolutely wonderful employees. I was driving to work when the dreaded "Check Engine" light came on, so I visited on my way home. When I walked in, the store was clearly cleaned and well-maintained and organized. There was a small line at the counter, but nothing crazy. The employees quickly pulled people around however, and we were all seen promptly. I received my free diagnostic test, and it was my battery that was going. Toya changed it on the spot, and even cleaned out the excess battery acid that had built up. She took care to leave everything as it was or better, and all with a friendly face. She was receptive to all my questions, and helped me get my problem solved quickly. I will definitely come here again if I need help!

Every time I come in help I am provided top notch service by Mr James. He has never once tried to just sale me something but ensures me it’s what’s needed and what he says is always the truth. I always visit this location and nowhere else because they keep it 💯

This location is truly the best. JAMES and BRANDON C. Helped me. They checked my car to see exactly what was wrong with it and James helped me save sooo much money by double checking my car. Great customer service. Very professional!!! Will be returning and referring all of my friends