The UPS Store

The UPS Store came through big for us when we needed a last-minute replacement order of marketing postcards for the Senior GO Show in Duluth. We submitted an order after 5-pm on a Monday, and had postcards in-hand first thing the next morning as the store was opened (with a smile). Excellent quality, perfect timing, and friendly, helpful customer service. We will definitely use printing services here again. Thank you Jay!

Ian was so helpful with printing services. I’m grateful for his patience and input! The binders turned out perfectly and were done in 1 day. Thank you!!!

Staff has always been helpful and pleasant. I’ll go out of my way to do shipping or returns here. Keep up the good work!

Wow!!! I was just helped by Jack at this location, and he was AWESOME! I walked in there feeling like a disorganized, clueless fumbler, and he was so quick, helpful, and friendly! I'd personally give him 10 stars, and the store an additional 5 for cleanliness and general atmosphere. Top notch!

I've been here to drop off Amazon returns a couple of times now, and they're very pleasant and efficient!

Best UPS store. Good customer service, know you by name, good training is apparent.

The UPS Store on Central Entrance in Duluth, MN is great! The associates are friendly and helpful and they have the best greeting cards!

They let me know that our business card file was going to be blurry before I had spent the money. They are great!

Staff at this location are always friendly, helpful and willing to offer guidance to their customers when they have questions or concerns about shipping. This store represents the UPS organization well. Definitely worth the drive over from Superior!

Excellent service. Very fast. Professional. Convenient location and parking.

I have never had any issues here! Staff are always patient and helpful. We saw a lady giving staff a hard time about shipping costs which have gone up because of COVID. The staff member was so patient and understanding to the woman who was being rather short with him. Another time we saw a couple trying to return a stroller which costed 180$ to ship. The staff tried every way to try to save them some money on shipping costs. Outstanding staff here! Go here instead of Superior!

Great store! Initial review mixed up this location with Superior one.

Jay assisted me. He was patient, knowledgeable and expeditious.

They were professional and accommodating to our needs and answered all our questions.

I am always treated well at the UPS store.

The staff here have always been kind and helpful when I have been there. Grant is always kind, helpful, and efficient. No problems with any staff there thus far. They ship my packages just fine. I haven't really used the other services yet. Good place

I was very pleased with the customer service-they went the extra mile to help me make my Christmas letter work. Their price quotes were fair and accurate. They were prompt with finishing my order on time. All of the staff was exceptional to work with-too many to name as you all did a part here and there-you know who you are. I will be back, and often. Thank you!

Always helpful and on time! Great shipping and printing sevices - Loved the playdate business cards they made for my kids!

Frustrating sometimes seeing people bringing the wrong packages(Fedex etc.) and then not being very understanding.

Jay was able to help us out last minute and get a poster made for my sisters first marathon - awesome customer service! Such a joyful person and nice!

Never once ever had an issue at this store. The staff are always polite and friendly. Even though I live in Superior. It’s worth the drive to go here.

I go to this location at least every two weeks. I like I can drop things off and they will wrap and mail, or I run in with something prepaid, and they take stamped mail. My name and addresses that I frequently mail to are in the system so I dont have to repeat myself every time I’m always told the lowest price and when it will get there. I can track easily and have their app on my phone. And never has anyone been rude. Best part it usually is on my way to somewhere else. Good service.