Big O Tires

William and the team at the Frederick location did a wonderful job. I needed the TPMS removed from a set of tires. On a slow Tuesday morning they did it quickly, and for no charge. It’s experiences like this that make me happy to support locally operated shops. I will be back.

Thank you so much to the team at Big O Tire for their outstanding service! I recently had a flat tire and they not only fixed it promptly but also did it free of charge. Their professionalism and willingness to go above and beyond for their customers truly impressed me. I highly recommend Big O Tire to anyone in need of automotive services. Keep up the fantastic work!

Wonderful service! My daughter and I both had tires that weren’t holding pressure. We were taken care of honestly and no complaints from them even though they were backed up some. The sale was not their concern. Will was our contact, he was friendly and helpful. Went above and beyond for us. They did my oil change as well. The store is clean and the people are friendly. I would highly recommend for your needs. They genuinely care about the customer!

I ran in because my coolant light was on the gentleman working ran out and topped it off for me, thank you! He said it just needed an ounce or 2, it made my day thank you for being such a nice guy. There is still good people in the world! I also go here for my oil changes and it’s always quality customer service.

Man what can I say? Great customer service! Miguel and Al were amazing. I called to have my tired repair because a nail in my tire and it was a quick 25-30 minute process. If I was to come back these are the two I want doing my car service!

I was really impressed with Will. He provided excellent customer service while multi-tasking the constant phone calls and steady stream of customers. He told me he’d follow up with me on getting approval on my fleet car & he came thru in a very timely manner. Good experience.

I chose Big O in Firestone, Colorado for tires on my Porsche. I admit, I was skeptical at first, as Big O is not exactly known as a performance tire shop. However, a particular employee, named Miguel, was able to find me an amazing Pirelli tire at an unbeatable price. The service was unbeatable as well. After a great install, I have to say that Big O is the best all around tire resource, regardless of vehicle type. I will be going to Big O for tires on all of my vehicles moving forward. Ask for Miguel! He is awesome! Thank you to everyone there, the whole team was awesome, really.

Big O has once again outdone themselves. From the Longmont location helping me with a flat tire on my Mustang, to the Firestone location being quick to service my Porsche, I will always recommend your team! Thanks for the help!

My experience with Miguel at Big O Tires in Firestone, CO, was exceptional. Miguel, was super knowledgeable and incredibly helpful getting my tires fixed and me back on the road. The customer service and attention to detail is well above any other tire shop I’ve visited. I own and operate a landscaping business, so tires are what keeps me operating. I will be bringing all my business to this shop from here on out.

Huge shout to Will and the techs!!! They took great care of us. They were patient with our questions and took the time to explain our options. The went above and beyond for us. Thank you so much guys!!! They are definitely a 10 out of 10. Highly recommended!!!!!

I have had both my vehicles in here and have always been treat well. You are treated like family when you come in. Will the store manager is friendly and knowledgeable about his vehicles. It is nice to go in and have your vehicle looked at and not be pressured into additional work.

Will was Fantastic. He greeted me and walked me through the process and all the options I had available for the work that was done. After receiving my car back, I got a detailed list of a few other items to keep my eye on for the future. I appreciated the heads up to help me plan in advanced.

These guys are amazing we're able to help me patch a tire at another shop said I needed a whole new tire they were able to knock it out in half an hour where's the other shop took 4 hours to tell me that I needed a new tire I'll be I'll be bringing my stuff here from now on.

Stopped in and had my tires checked by Brandon! He was so nice and honest. I didn’t feel like he was trying to sell me on anything I didn’t need. I will definitely make the drive from Windsor anytime I need something. I will also be requesting BRANDON!

I'm a bit late with this review, and I apologize.

I purchased a new vehicle in 2023 and 2 weeks after purchase, I took a nail to the rear drivers-side tire. I brought it in to Big O to have the tire repaired. It was in an area of the tire which was patchable, and they did a quick patch, checked the tire, and all was well. The tire held pressure for a while and then it started dropping - but, slowly. I thought that maybe - with the patch and the wild fluctuations in temperature outside, that maybe it was just a fluke occurrence. I stopped at a garage and had them put in some air (gas station pumps get pieces ripped out of them and in my experience - most of them will just let air out of your tires), and with some moderate temperatures - the tire seemed to hold pressure. Then it happened again.

I thought that I would need to replace the tire. I took the vehicle to Big O and explained the situation, and asked if they could just throw in some air to get me by - knowing that I would need to replace the tire soon.

Then, one of the service gentlemen - I apologize, Big O, I should have written it down, but I want to say his name was Brandon or Brendan (I did tell the manager on duty about this as well) - took the time to look a bit closer at my tire and found an extremely small leak in the stem. 10 minutes later - I was on my way and I haven't had a single issue since.

Big O probably lost a sale - short term - because, I didn't have to replace the tire. But, this location earned a lifetime customer and an enthusiastic referrer. Thank you for doing business the right way and taking the time to be thorough. Give Brandon a raise...if I got the name wrong, I'll gladly come in and point him out!

Miguel is that guy!!!! Very customer service oriented, professional, communicative, and thorough. I’ve been to this specific shop twice now and will continue to comeback and recommend people here because of their management team and great mechanics! Thanks Miguel for helping me out today!
-Brittney W.

I came to get my tire patched up and the service was so so incredible! They’re attentive and try to be as quick as possible, I had great service here!!

Took my camper trailer and Mathew W. did a fantastic job getting me back on the road, highly recommend.

This was singlehandedly one of the best big O's I have been too. I came in worried about prices because I had a flat tire. Not only were they incredibly kind but they fixed my flat for free. Please if you need to go somewhere for auto fixes head here because it's completely worth it!

When I needed tires same day (and on a snow day nevertheless) they were able to get me in, for a price in my budget, and taken care of. The lobby was clean, and client interactions from the whole team seemed pleasant with everyone I saw. Will was super courteous and straightforward. They made recommendations on my car’s needs but I never felt like I was just being up-charged. I don’t even live near this location (an hour away) but this will continue to be my go-to for tires and alignment.