Ace Hardware

Brenden is one of the employees that always goes above and beyond to make sure the customer is always being care so they leave with a smile on their face. That’s what creates customer retention. And Emily and Ross will always make you leave with a smile on your face and come back every time.

I went in for some hardware for my kids rc car. I got help immediately upon walking in the door so I didn't have to search. Never got that kind of service at a big box store...happy to give ace more $ than I'd have spent on Amazon for something like this. They had what I needed.

Good store with sweet and honest employees. It can be a bit slower to get out of the door here, but it's always worth the visit. Their prices also honestly tend to beat the home depot when it comes to my hardware visits, so you can't catch me complaining!

The staff here is amazing- so knowledgeable and helpful. I can always find what I need and the pricing is very competitive. Kudos to the owner and his staff!

Every time I walk in here someone is there to help point me in the right direction. Very friendly service and well stocked for a convenient hardware stop. Amazing grill selection and a nice perk - tons of different hot and barbecue sauces. Always a pleasure to shop here.

The ACE by me never had what I'm looking for. At this location (Sugar Grove) I've never had issues and the workers there are so very helpful and polite. Worth the distance

Great location and customer service! A+

As soon as I walked into the store, the retail person greeted me in a friendly way, and asked if I needed help. I needed keys made. She promptly took me to the key making area, and quickly made the keys. Then she rang me up. I thought that the whole process would take awhile, but I was so pleased that it was a very quick and pleasant experience. Excellent customer service.

Stopped in to check out a few things for Halloween animation and checked out some led lights for Christmas

Staff is always friendly and can usually find what I need.

They probably have one of best bbq and hot sauce selections in the area. Sometimes I'll just stop in for that.

Also love that they now have a unique soda section.

Tyler is the man. He was super helpful with our project list we came to the store with. Wish more businesses had employees like this guy!

Actually stopped at Home Depot to buy some screws. Couldn't find what I was looking for or an employee to help. Stopped at Ace and the employee greeted me upon walking into the store. Showed the gentleman was I was looking for and he told me the screws were in isle 26 which he led me to and Actually found the exact screws I needed. That is why I love going to Ace. You can always find what you are looking for or employee that is willing to help you.

When I needed Hard hats and high-visibility vest and protective eyewear were available. Thanks.

The helpful hardware man lives! I shop exclusively for all my hardware needs at this location. It has the feeling of a small family-owned business. Everyone is really friendly and helpful. I find it much more convenient to shop here than to go to Home Depot where I can never find anyone to help me (let alone find the end of the store that has the item I am looking for). All the front end cashiers they have working there are really friendly as well.

I've been coming to this Ace for over a decade. I've always had terrific customer service. Everyone has always treated me as if I was their priority. The front end associates always greet me as I walk in and ask if I need help. The floor associates are knowledgeable and are a great source of advice. I can't believe I see any negative reviews at all, it's so unlike my own experience. I'm very glad I have an Ace so close to my residence; I prefer them over the big box stores.

Guy that help me was great. They did not have all the ego priducts in stock but it will be here in Tuesday. Much better than your typical big box store.

Service, service and a smile. I drive past Menards, Walmart, Meijer and Home Depot to give this store my business when I can. Fair prices and really solid service. I fill my propane tanks here as well. And BBQ supplies.. Let's support our locally owned businesses. No, I am not affiliated with nor do I have any interest in this shop.

Convenient and fast propane fill up!

Local hardware store, local owners. Friendly staff. The best selection of any size bolt, screw, nut or washer you can find. Also one of the best selections of bbq supplies from wood chips to actual sauces and rubs.

Went to get paint . The girl who serviced me was very helpful and patient with me .She even helped take the paint to my car.a
Always liked Ace Hardware.