CVS

New to the area I found myself without medication I needed immediately due to mail-order issues. I had a script called into this CVS but when I went to pick it up my insurance company refused to fill it. I wish I knew her name because the pharmacy technician who helped me saved me that day- she was able to partially fill my script, use a discount card, and get me the medication I needed when I needed it. I can not be more appreciative as she was compassionate, friendly, and efficient even though the pharmacy was hopping! Thank you to her and the pharmacy staff, this is where my scripts will be going from now on!

Like I said in the video it would be hard to improve I had a perfectly great experience already. Get more employees like Tyler, would take seriously, and would help even an outrageous requested of a snow shovel in July.

Great store, fabulous pharmacy staff, one of the best run chain stores I have ever been in. I have been a customer for many, many years. I get at least 1 prescription filled a month and I have NEVER had a bad experience at this location. Love the CVS app for refilling my prescriptions.

I wanted to take a minute to say a few kind words about my local pharmacy: CVS on Pond Street Newburyport. My husband and I have both lived in the area since graduating from college (over twenty-two years) and have been patrons of the CVS on Pond street ever since we moved here. Now with a family and a busy schedule we spend a lot of time running into the store for anything from cough medicine and school supplies to birthday cards, milk or perhaps when we accidentally run out of toilet paper at 2 am! Everyone that works at the store is especially helpful and always very pleasant. I am always asked if I found everything I was looking for and have even been approached asking if I need help finding anything. In particular, I want to mention the pharmacy. We have a couple of regular monthly prescriptions which has allowed me to become familiar with the some of the pharmacists and staff. It is something special when the pharmacist greets you by name in the corporate world we live in. I always feel like I am on some sort of VIP list when I go in and all of my favorite friendly faces are there. I have always been treated with kindness and patience when I have had a question about a particular over-the counter medicine and remember when Steve Fletcher, one of the pharmacists, even spent considerable time calling around to other pharmacies to check on a medication that was out of stock in their store. It was as busy as usual on that particular day, but he went above and beyond to make sure I had the medication I needed for my daughter. I would like to give special thanks to Steve, who ALWAYS greets me by name and with a smile! Also some of the friendliest and professional techs (Josh, Christina, Derrick and Mary, in particular) make my visit a great one every time. In a world where most people are too busy to do their jobs well-or at all, the staff of CVS Pharmacy makes me remember back to the days when I was growing up; back when people in your local store actually knew you by name and wanted to help in any way they they could. Thanks, guys!!!
Warmly,
Heidi Roy

Really glad that this CVS is open 24 hours - it's been a real lifesaver on multiple occasions. The staff is all very friendly and the product selection is generally sufficient for our needs.

Pharmacist and staff are always friendly and able to help me with any questions I may have about New or medications I take.
Thank you, I can’t speak for everyone but I appreciate your work.

These guys are the best, you can tell because they are as busy as a 1 armed wall paper hanger! Very attentive to customers and professional.

A wonderful and very helpful pharmacy tech named Michael was outstanding helping me on
the phone last week.

Store is clean and well stocked. Staff is curious and prompt. I was in and out in a flash.

Excellent service, friendly staff. Very knowledgeable and helpful pharmacy staff.

Great help in the cosmetics

Best Pharmacist's and Excellent Service. Peace and Love

Excellent service Thank you Lynn

Good people, good selection