Northampton Volkswagen Parts Center

Made an online parts order for my 21 Volkswagen Jetta. Everything went completely smooth especially with the help of Linda from the parts department. She even made it her top priority to get me my refund for free shipping that I qualified for and personally called to tell me when my expected delivery date would be. Outstanding service.

Great Experience! The online ordering process was simple and all the parts were available for pickup the next business day. The parts manager was very friendly and helpful when I arrived!

Linda was extremely helpful with an online parts order and was able to arrange a service appointment for me as well

Got wiper blades the same day. Very good experience.

Right parts at a fair price, fast delivery, will use again

Great company to work with. Always very helpful and responsive.

Be careful buying pre-owned cars from this dealer. I got a Tiguan 2016, with very low mileage and almost knew as they advertised, certified and all. I work from home and barely use the car. Before the purchase I was promised many years without a problem. Not even two months after purchase my car’s engine required a check up, now is being repaired and I ended up paying a copay of 50. They did not care to resolve- saying not their fault. But service is great they smile and love you and all, as long as you’re paying!

Slight correction: after talking to their manager my car was repaired and an injector was replaced free of charge, however I had to take time convincing them to cover as that was not my fault which created inconvenience for me - this should not have even happened in the first place. 3 stars.