Norton Children's After-Hours

This is our go to place when we have a sick kiddo. We came here on New Years Day at around 2 pm. Our two year old was being treated for at UTI. While the wait was about 4 hours and the waiting room was packed, the staff worked to make our daughter as comfortable as possible. The lady in triage, I think her name was Keisha, was so kind to our daughter. We were feeding our daughter lots of pedialyte to get her to go and test her urine. Unfortunately, she peed through her diaper and clothes twice. We didn't have two pairs of spare pants in the diaper bag, the lady in triage got us a size 7 diaper they had on hand and some mesh xray shorts so our daughter didn't have to sit in soiled pants or none at all on a cold evening. The larger diaper helped keep her dry while we were giving her lots of fluids.

The female nurse practitioner was so pleasant and patient as she answered our questions about our daughter's care. While I know they were super busy, I didn't feel like she was rushing us or anything.

I expected a bit of a wait due to the holiday, but I didn't expect how amazing and compassionate the staff were there. As the wait time increased, even the front end receptionist were trying to be transparent with patients about the wait time when they came in to be considerate of their time. I know they all had to be exhausted, but they were still showing up and giving the best care possible. Thank you Norton staff!

Norton is always the very best place to go if you are sick. always in and out of you sign up on the website for an appointment.