Shively VA Clinic

IVE been here quite a bit all the staff are extremely helpful and caring.Dr Dar is the most honest and helpful dr I've ever had in my life I cant say enough good about this clinic

AWESOME PLACE

I am always treated great and usually dont have to wait a long time. The reasoning for the missing star is everytime I call I get placed on hold for a long time.

So far adequate Healthcare

If time is money, then this is the most expensive vet in Louisville. Sure their prices are a lot cheaper but if they say 45 mins expect 3 hours.

Staff has been helpful... when ever you can get a hold of someone. Doctors just want to slap a bandaid on you and get you out of there without treating the real problem.

They don’t know the pcp your assigned to and keep you on hold , and continuously transfer you from place to place

Tried for 2 weeks to make an appointment. Either waited for over 45 minuets on hold or was hung up on. Finally got an appointment and was told to be here at 3 and they could get me in. Now it’s 3:30 and still waiting while all the workers here are goofing around and playing on their phones. Will be transferring to a different clinic. Also was called back after the appointment was made and asked why I needed an appointment and asked if they the issue could wait until december for my annual visit. Piss poor service from these people here something should be done or at least a supervisor should be around.

The only reason I gave it one star is because I think some of the doctors may be good physicians, but you can't get an appointment with them or leave messages for them.. I have called thier AO on at least two occasions and left a message and he never called back. I've had bad experiences with nurses being totally unprofessional. I tried to call the AO today and was on hold for TWO HOURS. I finally Hung up. The negligence and incompetence that my father, a Navy veteran has experienced hasn't made the news only because my father has a son and wife that manage his care. Otherwise you'd see another story on page 6 about yet another veteran that died at the hands of the VA system.

Checked-in for my 11:15 appointment for labs at 10:55. Waited for an hour without being seen before rescheduling. It should not take that long to have my blood drawn.