francesca's

I took a picture of a hat I had for Derby week to your store and wanted to find a dress to go with it. Danielle was working and helped me pick out a few things to try on and put them in a dressing room. She was so helpful and kind. During a time when customer service is hard to find, she was a shining star!!

i LOVE francesca's, but more importantly, I love good customer service. The cashier, Ashton, absolutely made my friends day by going above and beyond to help her find a cute outfit. We didn't even need one! We were just browsing, but Ashton took the time to help us find some styles we enjoyed and made us feel truly at home. Great store. Great employee. Great new outfit.

Excellent and attentive service! As soon as my mother and I walked in, we were greeted with "Hello and how can I help?"! Found quite a few items and jewelry...ended up purchasing a dress, shawl and 3 pairs of earrings. By far, THE BEST experience I've ever had at Francesca's!

Great clothes and great employees

Nice selection great prices on seemed to be high end clothing.

Good prices, friendly staff

Their stuff here is really nice and cheaper than places like Anthropologie, despite being pretty similar in style

Interesting pieces of clothing.

Cheap clothes that break all the time. Terrible service all the way up to the district manager, Abby. They’re cute, but that’s about it. Go somewhere better. Verona’s a few doors down. These ladies ain’t worth a dime or a broken dress.

I love Francesca’s I always have, I’ve spent thousands on their clothing because it’s just beautiful and quality pieces. Having moved away from Texas and finding a location only a little over an hr away from the beautiful small town i live in, was a happy moment for me. Went in, grabbed a few pieces i loved and went to try them on, but before I entered the lady, loudly might i add said “please make sure to not take any small jewelry in the dressing room”, i would like to also add not once did i hear her say this to any other customers who are all white and clearly I’m Hispanic and my daughter who was with me(half white). I tried to move past it, but felt very embarrassed at her comment and discriminated against. Also, I think everyone knows it’s common sense you aren’t allowed to take jewelry into a dressing room. I definitely won’t ever step foot into this store ever again. Lost my business.

Went to the store and it had a handwritten note saying “we’ll back soon” seems unprofessional to close the store in the middle of business hours (it was 3pm) trying to give them the benefit of the doubt I waited for 30 minutes and no one came back