Kroger

As a loyal shopper at Kroger's for several years, I can confidently say that it is an exceptional grocery store that consistently provides a superior shopping experience. Kroger's has truly set the standard for what a grocery store should be, and here's why I believe it deserves five stars:

1. Vast Selection: Kroger's offers an impressive array of products, from fresh produce and quality meats to an extensive selection of international foods. Whatever I'm looking for, I can always find it at Kroger's without any hassle.

2. Outstanding Fresh Produce: One of the standout features of Kroger's is the freshness and quality of their produce. It's evident that they take great care in sourcing the best fruits and vegetables, which adds an extra level of satisfaction to my shopping experience.

3. Competitive Prices: Despite the excellent quality of their products, Kroger's manages to keep their prices competitive. I always feel like I'm getting good value for my money, which is a significant factor in why I choose to shop there regularly.

4. Impeccable Store Organization: Kroger's stores are well-designed and neatly organized, making it easy to navigate the aisles and find what I need quickly. The store layout is intuitive, and shelves are consistently well-stocked.

5. Friendly and Knowledgeable Staff: The staff at Kroger's are always welcoming and eager to assist customers. They are knowledgeable about the store's layout and can readily provide information about products when asked.

6. Kroger Plus Rewards Program: The Kroger Plus Rewards program is fantastic. I've saved a considerable amount through their digital coupons and special discounts tailored to my shopping habits. It's a great way to maximize savings and get rewarded for my loyalty.

7. Clean and Well-Maintained Stores: I appreciate how well-maintained and clean Kroger's stores are. It creates a pleasant shopping environment that makes me feel comfortable and at ease while browsing the aisles.

8. Convenient Services: Kroger's offers various convenient services, such as online ordering with curbside pickup and delivery options. This is especially helpful during busy weeks when I need to save time but still want the same great products.

9. Community Involvement: I admire Kroger's commitment to giving back to the communities they serve. Their initiatives to support local charities and organizations show that they genuinely care about making a positive impact.

10. Continuous Improvements: Over the years, I've noticed Kroger's dedication to enhancing the shopping experience. They actively listen to customer feedback and make necessary improvements, ensuring they stay ahead in the game.

Overall, Kroger's is more than just a grocery store; it's a shopping destination that consistently impresses me with its exceptional service, quality products, and commitment to customer satisfaction. Whether I'm doing my weekly grocery run or looking for specialty items, I can always count on Kroger's to deliver. If you're looking for a fantastic shopping experience, I wholeheartedly recommend Kroger's. It's a five-star store in every sense of the word.

I’m not sure where to leave this review but hopefully Kroger corporate sees this. To the first representative I had on the phone today, you are awful. I hope you learn some better ways to talk to people’s spouses and to allow them to ask questions without disrupting and having an attitude. To Hannah the supervisor I got when I called back (the rep wouldn’t transfer me to a manger) you were lovely. Thank you so much for actually hearing my concerns, I honestly didn’t care about points after the way I was treated the first phone call and just didn’t want someone else to have a mental breakdown like I was. But you went ahead and fixed it and descaled the issue. I am also so happy that I got a warm transfer. The call center I worked for used cold transfers and it was awful. But you did a great job. Thank you for hearing me and fixing the issue. Love Hannah!!

Jennifer is an absolute ROCKSTAR! My Jedi Master Floral Goddess of a sister did it again, knocked it right out of the park with these gorgeous arrangements for My Beautiful Village Momma and my Best Friend Mimi! Thank you Sis! I love you!

This visit was an i instacart shop and deliver. It was quite the experience in 2 years at instacart. It wasn't the store, it wasn't the customer, I don't think it was me, it was that all or most of the items or unusual grocery items and believe it or not 10 of them or unavailable. That is an unusual number especially on items that aren't on your usual shopping grocery list. Things like goat's milk, MUSH - ready to eat oats, cheese covered pretzels of some type I've never heard of, and I can't remember the others but they were just as unusual and if you say they were usual you are unusual. And you wouldn't be unusual if you said that they were unusual you'd just be usually unusual LOL it took me two and a half hours to pick 33 items for One customer and my other customer had three items and they canceled 5 minutes before I finished. That cost me about 15 bucks. Was I mad? Nope, I was too exhausted and discombobulated to be mad I was giddy LOL such as I am probably right now and we shouldn't be driving because I'm laughing so hard I can't even think, and I think a lot. I also talk a lot, like I am right now but all the help that the associates extended to me this day was exceptionally unusual. That's my word for today "unusual". The entire day was unusual from the time I got up I felt it, I didn't really think about it though and it's still ended up being unusual. But Kroger received five stars and, annnnd, an unusual grade A 100%, all the cross the board up the alley and down the road commendation for the super helpful attitude of most, I say most because there was one that was not although helpful was a little perturbed that one was, press because I asked two questions in our part LOL but perhaps due to the overwhelming job that he was doing efficiently probably feeling like me wishing the debacle was over. Great job to everyone, including the customer for their communication, for my car performing up to par, and to me for refraining from acting like Yosemite Sam and jumping up and down screaming "WHYYYY YOOUUUU risafrackin everlovinsmackin rootin tootin varmint!" and shooting my pistols off at the ground so I can fly up into the air repeating the expletives LOL

This Kroger is my favorite! Always has good produce and the deli department is clean and fresh!

The guy stationed at the self checkout was very personable. Most kids his age are less than verbose. Kudos to whoever that was.

Other than INCREASED PRICES and LESS stock was good. Trying to entice you in with those DEALS... Great checkout person and everybody was friendly

Kroger is my "go to" store! I love the sales, and the quality of their produce and meat selections.

Great location, nice and clean, organized store

Got everything I needed. I used self checkout. No complaints

This Krogers is always clean. The staff is always always always friendly. The store is clean and neat. It has been remodeled lately and the wine shop has been expanded. The folks in the deli and floral departments are very knowledgeable and ready to assists customers. I go probably 3 times a week. I have come to expect a great experience every time I walk in the door. THEY DELIVER!

Great clicklist experience. Better than other kroger stores. Thank you!

We come here because my little one LOVES the race cars! What I especially appreciate is the staff will always go look for one when they aren’t at the front of store with a smile. The seafood department also season the fish perfectly. I drive out of my way to this location bc the staff is always so friendly and pleasant a rare quality today! Keep up the good work!

Staff is always very pleasant. Mark in the meat and fish section is awesome! Very friendly and great at personal connections. Definitely a valued associate!

Well managed store with all necessary groceries items etc available.

I’m only giving this store five stars because of the wonderful service I received from Gabrielle today at the self check out area. I was waiting in line behind two shoppers in a regular lane. Gabrielle, who was working the self check out, came over to me and said since she was not doing anything right now, she would be happy to check me out in the self help area. She unloaded my groceries, scanned and bagged them. She was extremely nice. In my book, Gabrielle is a superstar!

I absolutely love this location. So many great deals! I can find much more at this Kroger, than I can most Kroger’s I have been to. My personal favorite is the Murray’s cheese selection. The bakery is also wonderful. I would definitely recommend this Kroger.

I love this Kroger. It's less then a mile from my subdivision and the staff I'd great, especially Julia at the self-checkout!

I am always satisfied when I go into the Kroger stores around Louisville Area..They always have Great deals..I Love using my Kroger Card ..the one where you save money. I am such a fan of savings. Kroger checkouts are always moving. Check Them out you shouldn't be disappointed.

This store donates to a school in the west end where I teach. They sure make a lot of little ones happy with the items they generously give :).
Love the store, but they never have enough checkout lanes open. I really don’t like the wait or bagging my groceries :(