Oxmoor Mazda Service Center

At Oxmoor Mazda you can only describe it with satisfaction, good service and quality, in addition to competitive prices, we are already like a family, we have vehicles of that brand and without complaints of any kind, plus Elizabeth and the other guys give you VIP service, I recommend it 100% and you can assure that you will understand what I'm talking about. As for the photos of the place, I promise you that you will have them soon, 👍🙏💪🫶🇺🇸

Tony always takes care of me and my car. I’m way out of warranty but I continue to take my car to Oxmoor for one reason - the way the staff treats me. That goes a long way in my book. I don’t mind to spend a little more money knowing I will be taken care of and my car repaired or service right the first time.

Excellent customer experience. I dropped my car for a dead battery diagnosis and asked them to do the regular servicing (that was due for 62k miles) as well. When I picked the car in the evening and checkout, I realize that they just did the repair work but missed the regular servicing work. Service manager who handled my car left for the day. I was upset when I left the dealership because it is difficult to get servicing appointment and drop car for the whole day for me. I realized that I have to come again and drop my car on another day.

I got a call from the service manager within 15 mins and he was really apologetic for missing the servicing work. He explained the situation and offered me for a free servicing within 3 days without having to book any appointment. Good deal for me as I was only worried about getting the next servicing appointment. I went back to the dealership next Saturday and the servicing done as promised. During checkout, I paid for the servicing as the service manager was not present at that time who promised me a free servicing. I was okay. I left the dealership.

In the next 10 min, I got another call from the dealership and they explained that I was promised a free servicing by the servicing manager but the lady at the checkout desk was not aware. They issued a full refund on my card...

A big shout out for the servicing manager John Bishop and Oxmoor Mazda. It was a unique customer experience that I witnessed. Bravo!!

People make a difference, and from my experiences over the last four years doing business with Oxmoor Mazda Service Center, John Bishop is a model of what quality customer service. He listens carefully and asks questions to ensure he has a complete understanding of the problem. He is also diligent with his communication and feedback, taking the time to ensure that I understand what is happening with my vehicle. It's great knowing he is coordinating the service work on my ride. Thanks John!

I’ve had a few minor problem that neerly prevented me from driving in. “Bad water pump and ignition coils went out” so both of those times, we didn’t have an appointment and they’ve always got the job done and the car back running like new in a timely fashion. I must say for having over 125,000 miles already on my 2014 Mazda CX-5 that’s not bad. Would definitely refer a friend.

A+ Service
A+ Car Quality

Thanks Oxmoor Mazda

Was upset with the place I bought it from, called Oxmoor Mazda and had an appointment set up for that Monday. Robert in service could tell I was upset and feeling like that there was no hope. He told me I was in the right place and it was going to be ok. I will be bringing my car back here over and over. Hopefully, when the time comes my next car will be bought from here.

Always friendly and fast service. In my experience hard to get a coutesy vehicle the past couple times I've been as they are first come first serve.

If you need service or fix your Mazda it's a defently first place where you should go. But if you need to buy Mazda, be prepared for the tricks. Sales person from my experience was a really nice and can't complain about that, but the rest of reminded me Russian Mafia. Don't think that you are smart enough you will be screwed anyway. And please do your homework to read other reviews before to make a decision.

This place is amazing . I got my cx3 from oxmoor mazda and had great experience since. They service for oil change and tire rotation wasn't that long . They answered all my questions and samnfha is super sweet and know her stuff!!!! Love oxmoor mazda

Always friendly and they keep me up to date. Service done right.

They repaired a recall - staff was very friendly and knowledgeable.

Thank you guys for helping me Surprise my wife for Christmas she was totally unaware of what was going on and made this Christmas very special for her since I am deployed and can't be there again thank you

Alex is an amazing guy. Always. Makes me feel welcomed

Awesome service and staff. 1st time there and will be back.

My last 6 cars have been leased from here!

A little pricy but high service quality

Very nice and efficient service area

Always very friendly service