Ken Towerys Tire & Auto Care

I needed a tire rotation and oil change. I also asked Greg the Manager at my local Ken Towery Auto care location to check my brakes since it has been a good while since I had them serviced. It turned out that I needed a full brake job. They got the job done in the time promised. Flushed my old brake fluid, replaced with new. The tire rotation was free with the oil change. I am very happy with the Ken Towery experience.

Dennis and his staff went over and above to take care of me and my car. They were extremely knowledgeable about my car issues and worked to get it right. In addition, they were fair and honest on the price. I recommend them to all my friends and family.

They took good care of me. Friendly staff, and they corrected a bad tpms sensor without overcharging me.

They are always willing to work us in whenever we need them. Very honest and dependable.

I have used this Ken Towery as my go-to auto shop. They have taken care of pretty much everything maintenance-wise for my car and have always done a great job. I have found that the prices are competitive as well. Their staff is always very proactive and helpful as well. Would recommend to anyone.

In the past I have gotten my oil change from another place, similar to Ken Towery, and the customer service has not been to my standards. The guys that greet you act as if they are annoyed that you are there. I met Greg at the Hurstbourne PKWY location and I was greeted with a smile and I did not feel as if I was a burden to the staff. Everyone I came in contact with was very pleasant and there was great service.

Great Customer Service and Friendly Environment. Great Prices

My wife had gotten a flat tire on our 2019 Civic on a Sunday, so there were very few options available. After calling 3 places that WERE open, this location told us to bring it right in and they would help us out. Once we got the car there, we were told by the manager that he didn't have our size tire in and that the car would probably be done the next day. We dropped the car and went home only to get a call about an hour and ten minutes later saying the car was done. Very grateful for fast friendly service especially since they had to get the tire from another location in order to get us out the door same day. Thanks a lot guys!

Great front end alignment of my 2016 Toyota Prius it’s brand new again!!!!

After calling another location closer to my home and not being able to get an appointment for a relatively urgent problem, I was pleasantly surprised to talk to Carl at this location. He took my problem seriously and told me I could come in at my earliest convenience. He warned me they were busy, but that did not stop the crew from providing me with excellent, prompt service. They took good care of my car and were very friendly to us. I highly recommend this location to make a stressful situation less stressful!

Excellent work , timely manor , very professional , glad their in my neighborhood

I’ve been using Kentowery for years. Their customer service is excellent! Very reliable staff that does quality work for a fair price. You may not get as fast an oil change as valvoline, but the price is so much more reasonable, staff doesn’t try to take advantage of your lack of knowledge, and no unnecessary upsell-pitches.

Honestly the absolute best service I have ever received! Never expected to be able to get my car fixed and looked at in the same day! I came in thinking it may be the end of my car but the team here was amazing at getting everything that will get my car safe and back on the road with my limited amount of cash. Absolutely top notch experience! Thank you so much to the team here!

I scheduled an appointment online and thought it took a long time to get new tires. People were great, prices are very good. I would recommend this location to everyone.

Gave me honest advice about my tires. I wanted to remount and balance them which would have made them $130, but the guys told me it wouldn’t fix my problem. They recommended against it.

Great service. Friendly and helpful people. Fast. This is an excellent business! I would highly recommend you come here for auto a tire services. I’ll be back soon when I need a new set of tires.

Sure. The guy at the counter was considerate enough to let customers know it would be a little more time than usual because he was at the counter flying solo. But he and the team got everybody together. Glad I stopped in but I'll be checking the quality of the oil too, just to be sure.

Ryan and the mechanic were great. I stopped on my way back to Wisconsin to have my tires balanced. The price was great and my ride home was smooth!

We had a nail in our tire on Sunday going home for my nephews birthday, and these guys fixed it quickly and smoothly! When we came in, initially the service manager, James Organ, told us the wait would be an hour and half to two hours, as they we’re quite busy. However, when we expressed that we were in a hurry, he stated “Don’t worry, I got you.” Not even half an hour later, we were heading home! I will recommend this place to anyone, and we’ll certainly go back in the future!

I went in today for an alignment which unfortunately could not get done today because some other parts need to be replaced first in order to properly align the car but Carlos took time to show me exactly what was going on and why it could not be done first without replacing these other parts. I was very impressed with how thorough his staff were and how they took time to explain everything. Other mechanics take note, Carlos and his staff taking the time to explain things and having good communication really helps to build trust that you definitely don't just get anywhere! And it's what makes the difference! I'll be back.

My wife had a tire blow out last night. Her vehicle is 13 years old and Carlos did a great job finding me four comparable tires at a good price. Carlos made sure that all of the other nuances were taken care of with reasonable prices and fast service!