Siam Cleaners

I started coming to this store about 5 years ago and I can't imagine going anywhere else. I always get my dry cleaning and alterations done here. Not only for the service, but also the quality is far better than any other dry cleaners around. It is also very pleasant talking with the woman at the counter, she provides great a customer experience as the friendly neighborhood dry cleaner.

Great place with great service! They understand what is expected to be done. They always replace any broken buttons on my shirts and let me know if they cannot remove a stain. The owner/woman is always cheerful and loves asking about me and my family. This institution is run by a loving family. They do pretty much everything from cleaning to repairing shoes and alterations!

I have been coming here for almost five years now and haven't stopped! My clothes are always cleaned to perfection and I never have to complain. The customer service is top notch and I would not go anywhere else to get my clothes dry cleaned. I Will definitely keep coming back!

The best in the area . We use no one else for cleaning and for alterations in this area

Nice staff. Fast service. Quality job performance.

Never had any issues till today. Arrived at 930a when they are supposed to open and no one is here.

We dropped off two shirts to be cleaned and were given a date to pick them up. When we returned on that date, we were told that we were "too soon" and needed to come back that afternoon. That afternoon, we only received one shirt and were advised that the other shirt had a broken button that needed to be replaced ... however, the other location where they clean the clothes had already closed for the day, so we will need to come back on Monday afternoon to get the missing shirt. This surprised us as we thought the clothes were cleaned at that location. The clerk was not apologetic and appeared to be perturbed by our disappointment of needing to return for a third time to get our full order complete. We will not use this location ever again.

Worst cleaners. They lose your clothing and wont accept its their fault. They try to blame and text you that you have other peoples missing items. Never going back.

HORRIBLE CUSTOMER SERVICE-I brought my fav pumps here to get the tap replaced in a Wednesday 3/15, I was asked to pick them up on Wednesday 3/22 next week, note: the ticket to pick up on Saturday 3/18; I didn't make it back to pick my shoes up until Friday 3/24 only to find my shoes were not there... the lady tried to hand me some randomness shoe and I advised her those not mine... after some time waiting as she scrambled to find another pair of shoes, then she made a call... she finally came back to the window and I showed her a pic of my shoes...she then said my shoes were at another store... so... I said well ma'am I dropped them here. She said yes, but I forgot about them...I looked at her puzzled... she then said they would have them later is it ok for me to come back... I responded that clearly I have no choice but to come back... then I asked for a discount for my inconvenience, she said no... I said ma'am I came AFTER the date you asked me to come and now I have to make an additional trip at no fault of my own... she then begrudgingly offered a $1 discount ( it's not the money, it's the principle) I then said I will be expressing my dissatisfaction about my experience on yelp, and asked what time I needed to be back... she then calls me rude... (wow I'm rude for giving my review on yelp???) I said ma'am I am the customer... I just need to know what time to pick my shoes up... and she finally said 5... I will NEVER patron this place again... fingers crossed that my shoes are in place when I return... I will call first... smh
UPDATE: I returned to pick up my shoes, I had a friend on my car speaker so she can hear what I was talking about, and the woman immediately came at me loudly attempting to explain why my shoes weren't ready as she was holding them hostage in her hand... I politely asked her to hand me my shoes so that I can be about my way and she proceed to "plead her case" i again asked, ma'am pleast just hand me my shoes and take my payment... she continued, still not handing me my shoes, so I ask are you telling me that you are offering this service for free? she exclaims, NO, I'm just trying to explain to you. I interject and tell hand me my shoes take my payment so I can go along... she FINALLY hands me my shoes, take my care and CONTINUES TO TALK!!! At this point my blood is boiling and I told her if she doesn't swipe my card I am taking it back and leaving... I also told her that her customer service is atrocious and the store needs a nice person to deal with customers because she is extremely unpleasant ... I have never experienced this level of unprofessional customer service... I WILL NEVER GO TO THIS PLACE AGAIN!! EVER!!!

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