Sears Heating and Air Conditioning

I absolutely love the service from the sale presentation through to the finish the project. The greatest person the customer sees is the installer. Victor is absolutely exceptional, I'm sure you wish you could clone him. He is professional in all ways; his area is clean at all times and took care of my home as if it were his. Victor was able to explain a way a problem that was created by the sales person. The hanging barn door present a set of unique problems that the sales person should review with the customer. Victor handled it so professional in trying to teach me. I also wanted the wall to go to the ceiling and if I hadn't called in and added the trim the job would not be completed with a finished look. The sales people need to explain more to the customer as I thought I could have that trim about shoulder height as in he picture but it was really needed to fill the gap between the gap and the ceiling.
Those are just a couple of issues created by the sales force, but; victor handled everything in an exceptional professional manner.

The whole process was easy and pleasant. Everyone from Qui who did my at home estimate, to Tim at the installation office, to Cory and Eric who actually did the install was great to work with. After years of having different people patch on my ac system, only to never fix it but take my money - I finally have a system that works with a digital thermostat and energy efficient. I'm looking forward to lower energy bills every month. Thank you to everyone at Sears who helped me.

Our furnace caught on fire, very terrifying. Sears made it so easy had an adjuster out me the next week we had a new furnace. The guys who came to install the furnace were very nice punctual and polite. Would definitely recommend to everyone

Mr. Jeff and his team were awesome! Very professional, groomed well, and great customer service! They were very informative and patient! The products are of great quality and looks amazing!

Victor, our installer was fantastic and did a great job. The job turned out to be more than expected and we were very pleased with the quality of work done. No shortcuts, and very professional. Highly recommend.

I am very happy with the heating and air installation we had done with Sears recently. They finished everything efficiently. All in one day. All seems to be working very well so far. I would definitely recommend Sears heating and air to anyone who cares about quality and making sure everything is up to code. We were approved quickly for credit and the monthly price was affordable. Thank you Sears!

The contractors who installed my new unit we’re phenomenal! From beginning to end, everything was fully explained about the process. The techs were very professional. I highly recommend them for any HVAC work.

* I bought our windows from Sears. The process from the sales appointment to the scheduling and installation all went smoothly. I highly recommend.

* My overall experience was good, from the sales person to the installation. There were some delays in getting the windows but it’s ok. I understand due to Covid, delays were inevitable.

The installation team did a great job of not only putting in my new heating system but they also corrected errors from the original builder that caused the air to not circulate properly in the master bedroom. Highly recommend!

What I experienced was that OLD SCHOOL Sears Service.. Top of the line install crew ! Excellent trim work.. Installed 6 picture windows and 9 others. GREAT WORK!!

* The team was excellent and professional. The window installation was flawless. I am so excited about my new windows! They are soo beautiful!!

No problems at all. Installation of the heatpump/air conditioner unit went very smooth.Installers work as a team and each one of them knew exactly what to do . Courtesy and professionalism was very distinct.I would recommend this team of installers to any one.

The teams that installed our cabinets and countertops were extremely professional and efficient. Overall I couldn't be more satisfied with the end product.

Very professional from installation crew and sales rep Mr Scott Berger
I had another company competing for job but with the knowledge from Mr Berger I was able to make a informative decision and installation crew cleaned up like they was never here and explained new equipment

My experience with Sears Home Improvement from the start to the finished product of having my ac unit installed has been nothing but wonderful. Thanks for your professionalism and swift service!

* My experience was super good I am very pleased with the whole experience from the product installed to the installers everything was excellent

Had a great experience with the whole team from sales to the installers. no more drafts or foggy sliding glass door. :)

Salesman and installers were excellent. Love their product. The process component had some challenges.

We love the vinyl on our home, we had a wonderful over all experience and look forward to enjoying our new siding for years to come!!!