Porter & Prince

You can't review this store without commenting on how beautiful it is! Architectural Digest just confirmed what we already knew, it IS the most beautiful store! The staff is friendly and accommodating! Visit for luxury, sure-to-impress gifts!

Where to begin? If you are looking for the Best of the Best in beautiful linens and Guest Service this is the place! It is not just a shopping visit its an EXPERIENCE..Debra, Breanne and the wonderful Team at Porter and Prince are superb and you will feel as if you have made new lovely friends with each visit..5 stars just isn't enough!

The women provide delightful, non-pressure service and care. Products are luxurious…a real pleasure to shop here…wish they could stay forever!

Beautiful store and merchandise. Friendly, welcoming and helpful staff make this a pleasant and fun shopping experience.

Beautiful store and great customer service! Definitely coming back:)

Beautiful store friendly and helpful staff!!! Wish there was one close to me!!

Wonderful store with lovely linens.

Great service & VERY helpful and friendly staff

Really unique home store

Quaint, a lot handmade nicknacks

Beautiful place

I really really LOVE this beautiful store and the ladies that work there always do a fabulous job. The main problems I and others that shop with me are they hardly ever have good sales or specials. When they do, they don’t advertise it very well. If I were to have a sale, I would advertise it the whole week. I live 2 hours away so to advertise the sale that very day is not a good strategy . Also, because of the far drive and paying full price for many pieces (I just went to a sale, and was informed that a certain piece they had would never go on sale) are very discouraging. They don’t honor military discounts, do birthday specials or have coupons. I overheard several ladies in the store whispering how they were going to look online. I know they price match here but the vendors rarely have sales and if they do you the customers have to look everyday for them. I don’t mind paying for quality, but to buy everything at full price...I left four stars because this store really is breathtaking, and the people are truly lovely, but I wish they would be a little more competitive in pricing.

Terrible customer service people in this store. Lady with blonde hair very rude. Followed us around the store. Never been treated so poorly ever. We were staying at the Inn at the Village at the Biltmore. I assure you we are not thieves and she was so offensive that at one point was less than 2 ft from us at all times. I will never purchase anything else from this store. Basically felt like Julia Roberts in Pretty Woman. “Huge Mistake” our daughter is getting married and I would have purchased anything she wanted in this store. Good job blonde lady with bad attitude. And your little cohort. I will be back to the Biltmore next year and will make sure we do not come to your store! We will keep on walking!

The hours are RIDICULOUS! Closes at 5pm. People dont even get off of work until 5:30 or 6. Wont be able to do ANY shopping here unless I request time off from work! ABSURD.