Great American Cookies

Shout out to Camren for making this cute cookie cake for my son's birthday he loved it. It was ready to go at pickup, and it was tasty as well!

Camren always treats us so good! My boys love going to see “the cookie lady.” She did a last minute cookie cake for my nieces birthday. The store is always so clean and with a great selection of items!

Fresh cookies. Cashier made me and my daughter a "double doozie" cookie of our choice. Excellent customer service. Delicious cookies !!!!

Best cookies and not a bad price!

Cookie cake for baby shower turned out awesome! Diana did a great job 😆 Just showed her pic of napkin w jungle animal theme and tada! Thank you 🦁🐒

Workers were polite and sweet!The cookie cake was delicious!We had a fort nite cake and turned out great!My son loved it!

This is an excellent location AWSOME STAFF GREAT SERVICE GOOD FRESHED BAKED COOKIES! THIS PLACE IS AWSOME PROBABLY THE BEST COOKIE PLACE LOCATION IN AMERICA A SUPER GREAT MANAGER BY THE NAME OF DIANNA SHE IS SO SWEET AND COURTEOUS AND AN EXCELLENT ROLE MODEL FOR ALL THE STAFF AND CUSTOMERS TO...THIS PLACE ALSO HAS EXCELLENT HARD WORKING EMPLOYEES WHO DESERVE BONUSES AND A PAY RAISE FOR SURE THE BEST WORKER HERE IS CAMREN SHE IS THE HARDEST WORKER OF ALL OF THEM SHES POLITE TREATS ALL HER CUSTOMERS WITH COURTESY RESPECT AND FAST PACE SERVICE EVEN WITH A LONG LONE SHE KNOWS HOW TO KEEP IT MOVING FAST!! AND THE OTHER STAFF MEMBERS ARE EXCELLENT AS WELL....MACKENZIE, MICHAEL, AND ALLISON ALL ARE EXCELLENT STAFF MEMBERS AND DESERVE PAY RAISES AND BONUSES AWSOME LOCATION I WAS VERY IMPRESSED! AWSOME LOCATION!

Been occasionally buying cookies at the J-Mall location for 20+ years. Great Peanut Butter Cookie. Chocolate Chip, Maple and Chocolate very good. Best if you can catch them warm. Staff generally
O.k Not overly friendly. Dont recall any issues. Selection seems down when I visited recently. Maybe because business is down in Jmall. A bit pricey. But, bottom line...the cookies are very good.

Cookies are always great but there is not always someone manning the store. I wouldn't be mad if they would put up a sign saying they will be back and when. When I worked at the mall we got in trouble every time the store didn't have any employees in it during the hours that the mall is open.

Cookies are good, but its pricey.

They are very rude to customers. I don’t usually do reviews like this at all but I felt very disrespected. Update: since I first made the review there has been a positive improvement. I don’t usually post negative reviews at all, so I wanted to come and clarify.

Workers are very rude. Scheduled to pick up a birthday cake at 2:15, arrived a few minutes early, was told there were 2 cakes in front of me, simply asked when it would be done, to me when you say you have 2 cakes in front on me, I assumed it would be a while. Worker very rudely responded that they had until 2:15 I arrived back at 2:20, cake was still not done. Not really concerned with the cake not being ready on time, just how rude the worker was.

Staff is extremely rude ! My box that I had pre order was ready in the corner and she still demanded I got in the line .. it had already been paid for and everything ! It would’ve only taken her 1 second to hand it to me but she made a big scene about it… not returning again, why would I order ahead of time and even prepay if I still have to get in line ? The purpose of going through all that is to get them on time for whatever activity you need them for !!! I was late to where I needed to be and she wasn’t even nice when I finally got them … she said she was “busy” but she wasn’t the only one there and she still manage to have the time to be loud and yelled in front of everyone! So disappointed… it was my first time there too !

Wanted to treat my son and I to some cookies but there was no one around. It was strange and after waiting for several minutes we left.

Wanted to surprise my family with a sweet treat rarely come to the mall, I waited 15 mins, no1 around, came back in 30, the mall closed in lil over a hour, employee came up to me, I thought to take my order, she said didn't want make any more cookies, was looking to buy 10 double doozies don't know what the minimum was to make more!