Lockaway Storage

Lockaway Storage off IH 36 in San Antonio TX has been one of the best storage places I have ever rented. I have been with them for about 2 years and today I called them to inquire about a larger unit and was given a fantastic deal with fabulous customer service by Kasey. He was super pleasant, helpful and very easy to work with. He got everything taken care of within minutes and walked me through the documents he emailed me to sign to make sure everything was set. From the very first time I set foot on their property through today, it was been excellence all the way. Thank you Kasey for making the progress so easy and pain free!!!!!

Joann is an absolutely Rockstar. She made the transition very easy. She walked me through everything and was very courteous and professional. A-1 customer service

Joann Garcia help provide us with information of the properties and was very nice and helpfull and highy recommend her service.

Spoke to manager and she was extremely helpful and informative. I recommend them to all who are in need of storage units.

I just want to share my experience with this storage company and their great staff! I have rented many storage units at various places in this city and am exactly I’m extremely pleased with this one it’s really the best and for the price it’s perfect. The units are clean they have cement brick walls not flimsy ones that are easy to break in to they also have light switches that have light bulbs with outlets that work!! You don’t need a lock or key to open unit it’s all Bluetooth accessible it’s great except don’t do what I did which is so careless I left my phone in the unit and the staff on property quickly handled the problem and were very understanding. I definitely recommend this place if your needing to store u your items!!

We have used this place for years, great service, and the digital locking system is nice.

I am very pleased with this company they have a very helpful customer service rep Justine who is so helpful patient and informative. They have a great clean and safe facility. Highly recommend

Needed to switch from a smaller unit to a larger unit asap, they were able to get me taken care of right away over the phone and set up through the app

I can't say enough about my experience at Lockaway Storage. The facility is very clean an secure. I had the privilege to be helped be the manager Melissa. She thoroughly explained the size of units I would need an was FANTASTIC to deal with. I Highly Recommend!!!

I love this place, I run a buisness and this was the only storage facility that would cater to my needs. The girl behind the counter was a sweetheart always very kind and helpful I have no complaints. Unfortunately somebody crashed the gate and I was worried people would be able to get in and steal stuff but to my surprise I got an apology(I think from the owner) and they hired security and they came and stopped me from entering my storage checked my ID made shure I belonged there and my I’d matched the name on the account. Very pleased.even in a bad situation I knew my property was safe. Thank you guys. I won’t rent from anyone else.

This is just a quick shout out to the gentleman, Brian at Lock away Storage. Thank you for taking your time and concern to assist us with gaining access to the storage unit. Although it was after hours and you were certainly not required to do so, you did not let that stop you. The manner in which you handled the situation was both professional and courteous. it is employees like you that are the difference and reason Lock Away Storage is one of the leaders in the industry. You most definitely are an asset to the company and deserving of these remarks. Keep up the superior effort. Thank you very much, and best regards.

Staff always very helpful and kind. The facilities are state of the art entry to location and to unit. Area always clean and very well lit. Would definitely use again when needed.

This was my first time getting a storage. The customer service has been excellent, and I am very pleased overall

I have to say my experience has been excellent, haven’t had any issues with my storage and has been kept clean and easy to access my account for my payments. I have to say the front office is always friendly if I have questions they are always there to help.

Great places good prices and all around good people

Incredible experience. Everything was so easy as I live out of state. Helped me with getting the paperwork signed. Would recommend this place if you are considering getting a storage unit.

One of the best experiences at a storage so far! Melissa was so professional and polite! She did a wonderful job accommodating what I needed! Highly recommend!

Melissa was excellent! Even though her location didn’t have the space I was needing, she searched to help find me one at another location which actually suited my needs more. Awesome job!

Clean n quiet. The noke(no key) system is cool. Easy to navigate. Units are what they are.

Friendly helpful staff
Very satisfied