Advance Auto Parts

Mario had helped me out so much finding some gaskets im needing and he has incredible customer service!

Paul and a young man helped me with getting a battery installed late last night and did an amazing job!! I couldn’t thank them enough

I bought a DieHard battery and they installed it for me while I waited.

This was my first time ever going to advance auto parts to by parts for my vehicle. I had Chase help me find the right bolts for my vehicle and he came out and installed it for me. Very nice and patience. Just because he display excellent customers service advance auto parts just got a returning customer! Thanks again!

Great service. Quality parts at a fair price. They always walk me to where I need a part in the isle and help me remove or install the battery, wipers, or whatever. Never a hassle to return something if I have proof of purchase under my phone number. Always call ahead as they are just as friendly and helpful on the phone and sometimes have to order the part for me. Today I got a new 4 year battery with zero hassle. Only wrong part they ever gave me was for a 2005 Carrolla PCV and I go there all the time for my fleet of cars.

Best customer service ever.. These guys are always so helpful. I really appreciate all the effort..

My wife was having an issue with her vehicle. We assumed it was the battery, so off we headed to Advance to have her battery tested and purchase a new one if it was needed. James asked us some questions asking about what was happening with the battery and what were experiencing. After explaining our issue, James ran a test on the battery, and unfortunately, the battery scored a big fat "F". James took time with us to make sure that we understood what the issue was. My wife's car battery is in a tricky location to replace it, but James took the time to make sure the battery was not just installed, but installed correctly. I've been to many Advance Auto locations across several states and I've never had the level of customer service that we experienced tonight. James went above and beyond for us, and for that, we are grateful. Thank you, James!

Look I know nothing about how their prices compare to other companies, but their customer service was ON POINT. When our car died in the middle of the parking lot in the pouring rain, they stepped up and helped us out in a big way. Having literally just moved into town that day we were a little overwhelmed, tired and lacked any and all supplies needed to fix our now spent battery. These two superhero employees swept in and saved the day. They found a large particle board in the back, then they held this piece of sawdust wood above their heads as they replaced our car's battery.
5/5 stars
A+ new battery
3 year warranty
And one heck of a story.

There's a guy up there named James who I think diserves a special shout-out. He's been there for me as I overhaul my truck while also using it to get to work. Having a guy like him for me to get reliable information from during all this time has proven invaluable to me and my family. He even got his hands dirty on a partularly difficult situation where I would have been out of work for a week of I didn't get things going again. So I want to say thank you to everybody up there, my wife has always talked about this store and now I know why. 😁

My car would not start, got a jump. This was one of the few places open at 7:30 on a Friday night. They checked my battery (yes, it was bad) and installed a new one in less than 20 minutes!! So happy, don't have to cancel any weekend plans.

This location is always helpful and is always able to get me the parts I need, when I need them. They have a large selection of parts in stock and can usually get just about anything the same day.
Also, shout out to the store manager Brandon for always going above and beyond to help out and take care of the customer.

I came in to purchase a new battery and the staff was very friendly and helpful! My car wasn’t starting so I had to get a ride to the shop and Danny offered to drive to my apartment where he helped me change the battery there! Very thankful, he deserves a raise!!!

Great resources.
UPDATE- I RECENTLY VISITED THE NEWEST AUTO ZONE ON UNIVERSITY DR IN DENTON AND MAN NAMED - ZACH -
- HELPED ME .

HIS KNOWLEDGE AND UNDERSTANDING OF MY VEHICLE AND THE PARTS AUTO ZONE PROVIDED WAS OUTSTANDING

AND SOLD ME THE PARTS TO BE ABLE TO PASS INSPECTION -

THAT DELIVERED
RESULTS FROM CHASING A LONG AWAITED TROUBLESHOOT.

THANK YOU ZACH FOR MAKING IT HAPPEN RESULTING IN A SOLID INSPECTION AND A CLEAR CODE FINALLY.

HE ALSO TREATED ME NICE & VERY RESPECTFUL WHICH IS MORE THAN A LOT DO NOW A DAYS -
HE SHOULD BE THE GENERAL MANAGER OR BETTER YET
FRANCHISE OWNER.

HE IS DEFINITELY OUR
" GO TO GUY " FROM NOW ON AND AUTO ZONE IS OUR
" GO TO " AUTOMOTIVE STORE IN DENTON , TEXAS.

THANKS ALOT ZACH!!!

I have meant to write a review earlier as it is important for me to point out how professionally and respectfully I was treated by the front desk and especially the store manager. On Nov. 12, 2018 I brought by Passat battery (their top of the line AGM 94R size) which was kaput and past the warranty by one month. I had the receipt scanned in my phone. The store manager did not hesitate for a moment to give me a full refund after gathering all the facts! Unfortunately the shop in Denton that was working on my car had to put another battery from a different shop, otherwise I would have been glad to get another one from this store (maybe not AGM this time).

Great costumer service with friendly staff providing clear and easily understandable information. Even gave me a free $100 or so service which was more then greatly appreciated as a broke college student!

Great experience. I bought product or if town that I never used and wouldn't need and they took it back no questions asked. Great service.

Always a great experience. Greeted as I walked in. The parts I need are always in stock. Brandon goes above and beyond for his customers. GREAT JOB GUY'S!

Needed two batteries for my F-250. They had the Diehard Platinum AGM in stock and helped me install them on Sunday evening just before dark.

New go to store for parts. They gave me the wrong piece but they happily took the return back and ordered the right size no questions asked. Had the right piece in less than 3 hours.

Erick was very nice when I asked him if he can help me take my tire off and he thought out of the box to help me! Thank you very much,I recommend this place.