James Automotive Center

This is my second major repair at James Automotive. Let's talk about trust before I move any further. Mr. James and his wife will keep it real with you about your car repair and keep you informed every step of the way. I never felt pressured, and Mr. James called me to the shop to look at my problem firsthand.

Communication was excellent from start to finish. They made sure I knew what was going on. I will return to James Automotive anytime i need a repair of just a down home conversation.

I have to say that James and Suzanne are life savers. As I arrived in Birmingham the night before my appointment my check gages light came on showing low oil pressure. I called 6 different shops to have it checked. Sorry we are busy, sorry we dont service vehicles that old, sorry we don't service Dodge. When you are 3.5 hours from home this can be very overwhelming for a 63 yrs old woman. From the moment I walked in they made me feel like everything would be okay. After checking things out it was the sensor and not the oil pump. I was back on the road in a couple of hours. I would highly recommend them to anyone who needs their vehicle looked at. Thank you James and Suzanne for helping this old lady out you are awesome.

Was traveling and my car quit. They were able to work me in quickly and get me back on the road. I am very appreciative.

I will never use another mechanic again! Thanks to James and Suzanne, my cars brakes work perfectly. James was so helpful, fair, kind, and patient. Suzanne communicated everything to me as it happened. I’m so happy I found this place.

I don't usually write reviews, but I think James and Suzanne deserve some recognition for the good work that they do. First and foremost, is how refreshing it is to have straight up and honest people to take my vehicle to. Finding a mechanic that you implicitly trust isn't some trivial thing, it can take a long time. When they tell me something needs to be fixed, I don't have that internal debate in my head that happens when I'm at an unknown auto-repair shop. My family has brought three different vehicles for major repairs to James, and we've been happy and satisfied with the work done each time.

I should mention that in addition to knowing what he's doing, James' attitude is so positive. Seriously one of the happiest, most jovial people I've ever met. Also, Suzanne is always very sympathetic, and will do her utmost to work within the constraints of your finances and available time.

Really can't recommend this place enough.

Fit me in and got my repair done before the end of the day. Mr. James was upfront and very friendly. Susan (Susanne? I've forgotten) made me feel welcome. They were so nice, even offered to give me a ride home while my car was worked on! Reasonable prices too.

James and Suzanne at the James Automotive Center are very caring people. James did an Outstanding Job repairing my car. He made sure that my car was fixed the Right way. I am so very thankful to James and Suzanne for the Great work and Outstanding Customer Service!!!

Fast friendly service. I've had over 2000 dollars worth of work done to my vehicle here and every time I've had to get anything done, it was done quickly and professionally and on time. James is a very knowledgeable mechanic and this is a very professional business. World needs more mechanics like him. Thanks for all your help. Will use in the future and would highly recommend to anyone looking for help with their vehicle.

Had a oil change back and a few other work done in 2018 before I left to start my career. The phone lady was nice and professional and William was straight forward, fast and charged a reasonable price. William does good work!

They were very professional and more. They made sure that I was satisfied with the work they he did. Will continue if I need anything else done. I will send people as well. Superb

I've had four different cars serviced by Mr. James, a mini van, a Grand Marquis, focus, and versa. All in working condition, breaks were needed most of all. Stops on a dime now. Professional, fast and breezy.

Best auto repair shop in bham!!! I will personally recommend this shop to all my friends and family in need of any auto repair service.

Friendly service, great prices, and folks who know what they are doing with your car. I highly recommend trusting James Automotive with all of your vehicle maintenance and repair needs!!

James knows their stuff. Great service, all 6(!) of my family's cars are serviced here.

Very nice and honest people. Go see James Automotive Center for all your automotive needs

I have known the owner and a friend.for a while .James is a true master of his craft.

Best mecgabuc in town. William and Suzanne will take good car of you!

James takes great care to make sure you are happy with their services!

James is awesome. Super knowledgeable, detail oriented.

Wonderful fast friendly service.