Lori Shasteen American Family Insurance

Consistently incredible service, easy to file claims, and great premiums compared to others. Lori and team are fantastic!

I am very happy with American Family Insurance! Lori and Brenda are always sure to reach out and ask about reviewing our policies for us and/or answering any other questions we may have. The rates and discounts that are applied to our home and car policies are hard to beat!

I have never had any complaints with Lori. She's the best insurance agent I've ever had. She always answers all my questions. And made getting my car fixed after hitting a deer a breeze.

My husband and I use American Family Insurance through Lori for our home, auto and business insurance. She is prompt, professional and knows her stuff. Very pleased with her and her staff!

I depend on Lori. She is a great friend to my business and to me personally. We are lucky to have her in our community!

Lori has always been very helpful with our business insurance. She always looks for the best deal for us to ensure all of our needs. Thanks Laurie, big D’s Sullivan Illinois

Always has my family's best interest at heart. Provides not only great coverage but also at a very reasonable cost. Very professional and knowledgeable office (both Lori and Brenda) that are always willing to answer my questions!

Brenda was a true blessing. She was able to give me several options, very quickly. And very helpful in guiding me through the transition.

Great insurance agency here in Sullivan. Lori is always easy to get in contact with. She has helped us out a lot.

Even at the last minute when plans change, Lori made sure I would have the coverage I needed. I truly appreciate that level of customer service.

Lori and her team give excellent service and response for our family on our car, home and umbrella policies. Highly recommended!

Lori and her team are great. Always there to answer questions or help.

Lori is great as always.